Chemonics International seeks a Travel Associate to provide support to the Travel Manager and Travel and Employee Relocation Director by liaising with internal clients and leading internal communications. S/he supports all functions of the Travel Management Unit, acts as the main point of contact for policy and compliance questions from travelers and planners, and interprets and applies U.S. Government and Chemonics travel- and household effects (HHE)-related policies.
Principal Duties and Responsibilities (Essential Functions)
- Serves as initial point of contact for day-to-day questions from internal clients regarding their travel needs, including compliance, regulations, and policy.
- Leads travel reconciliation process and manages internal client relationships, which includes oversight of travel assistant’s work and answering questions about charges. Oversees finance and accounting processes for the travel department.
- Assists travelers with online travel applications and forms, which includes answering questions and confirming required documentation.
- Coordinates and partners with other internal support divisions and stakeholders, including Compliance, Finance, and the Controller, regarding questions about compliance and regulations.
- Assists Travel Manager with regular review and updating of all travel- and HHE-related forms including process maps, work instructions, and templates.
- Maintains vendor trackers, processes vendor payments, and schedules and maintains records of quarterly vendor reviews.
- Coordinates meetings with internal stakeholders, including preparing agendas, taking notes, providing informational documentation, and co-facilitating as needed.
- Facilitates travel and HHE orientations and provides input/feedback on training content.
- Conducts a high volume of training for Chemonics’ Travel Services and HHE Departments.
- Solves time-sensitive problems for travelers and contributes to travel emergency responses.
- Enforces compliance, mitigates travel risk, and implements cost-saving measures for travel.
- Coordinates all logistics for group travel requests related to training and study tours.
- Assists Travel Manager with reviews and updates of travel policy and practices, which includes drafting language and communicating changes to internal clients.
- Drafts internal communications, including monthly travel newsletters and other home office announcements.
- Maintains and updates travel information for online departmental web pages.
- Assists Travel and Employee Relocation Director with new employee relocations by soliciting quotes from vendors and processing move requests.
- Performs activities as Acting Travel Manager as needed.
- Performs other duties as required.
- Bachelor’s degree or equivalent work experience required.
- Two years minimum experience in administration support and logistics; coordinating travel preferred.
- Knowledge of SABRE travel software preferred.
- Familiarity with Federal Travel Regulations preferred.
- Experience working with multiple internal and external vendors.
- Ability to maintain discretion and work with highly confidential and/or protected information required.
- Demonstrated ability to communicate clearly and concisely in both verbal and written communications; strong cross-culture communication and sensitivity skills.
- Demonstrated ability to handle routine administrative tasks and operational issues.
- Ability to multitask with strong attention to detail, organization, and time management.
- Demonstrated ability to follow standard practices and procedures, receive general instruction and supervision, and contribute to projects and initiatives.
- Demonstrated ability to think independently and provide sound professional judgment.
- Demonstrated sensitivity to meet deadlines and ability to pay attention to details in a fast-paced environment.
- Ability to work independently and as part of a team.
- Strong customer service and interpersonal skills.
- Strong knowledge of MS Office applications.
- Language proficiency for geographic area assigned preferred.
- Previous experience working in international development and/or living or conducting volunteer work in developing countries preferred.
- Willingness to travel and work abroad in less developed countries for at least 4 to 8 weeks a year.
Apply through our Career Center by July 5th, 2017. No telephone inquiries, please. Finalists will be contacted.
Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.