Parts and Inventory Replenishment Associate
OverviewAuto Plus is a major US-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises LP ("Icahn Enterprises"; NASDAQ: IEP). Position SummaryResponsible for providing superior customer service and assisting in driving sales across the commercial, retail, and hard parts business. Provide essential task support by partnering with management to make certain that merchandising levels are optimal, inventory control programs are strictly adhered to, pricing modifications are processed timely, and the parts room is maintained to company standards. This position has been designated as a safety-sensitive position. Duties & Responsibilities Under the direction of the Retail Sales Specialist, assist with store merchandising activities, maintain standards of appearance, and coordinate and cooperate with associates in the execution of plan-o-grams, overall product presentation, inventory management, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns.Help with effective operation of the parts area in order to exceed expected sales goals of hard parts to retail, and commercial customers. Strictly adheres to inventory control programs, in-stock standards, reduction in "outside" parts purchases through secondary vendors, and proper ordering and returning of "special order" merchandise.Assist in handling the recording and maintaining of DIY warranty registration for parts and monitors "lost sales" resulting from out of stock situations and sales activity of "special order" parts not included in merchandise assortment.Under the direction of the Manager, Store Parts, participates in "truck-day" operations, cycle counts, audits, and organization of the back room.Partner with the commercial teams for seamless parts delivery; promptly reacts to the needs of our internal and external customers.Effectively communicates with all store associates, management, and customers.Secondary key carrier responsible for basic and detailed opening and closing responsibilities.Other duties as assigned. Knowledge, Skills, and AbilitiesFrequent standing and walking for long periods of time.Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.Climb up and down ladders to retrieve and stock merchandise.Communicate effectively in person, by telephone, or by using telecommunications equipment.Enters and locates information on computer.Presents information to small and large groups.Visually verifies information, often in small print.Safely operates a motor vehicle.Days, Nights, Weekends, HolidaysPhysical Demands/Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical DemandsMust be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.Frequent standing and walking for long periods of time.Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.Climb up and down ladders to retrieve and stock merchandise.Communicate effectively in person, by telephone, or by using telecommunications equipment.Enters and locates information on computer.Presents information to small and large groups.Visually verifies information, often in small print.Safely operates a motor vehicle.