Review Specialist

Inovalon, Inc.
Columbia, MD
Jun 16, 2017
Jun 21, 2017
Accountant, IT
Full Time
Inovalon is a leading technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape. The Review Specialist is responsible for closely monitoring and confirming client requests and provides documentation of such requests. The incumbent will communicate any changes, updates or issues to Lead Review Specialist, Sr. Lead Review Specialist or Operations Manager.Follow up on the status of medical record requests with personnel of provider sites;Place calls to medical facilities to verify location information for Inovalon's medical record reviewers;Document notes and make updates into a large electronic database of information;Maintain established productivity standards;Effectively communicate with medical staff regarding the purpose of reviews and/or answer general questions;Communicate status of request and/or issue in fulfilling those request to team lead or operations manager; andProcess and scan digital copies of received medical documents.Minimum 6 months related experience;Excellent written and verbal communication skills;Solid Computer skills including working knowledge of Microsoft Word, Outlook and Excel; Strong sales and negotiation skills;Customer service experience;Ability to coordinate site and reviewer schedules; andTime management and multi-tasking capabilities; Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.PI98169581

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