Director, Public Relations Hilton Honors and Portfolio Communications

Hilton Corporate
Mclean, VA
Jun 14, 2017
Jun 21, 2017
Full Time
The Director of Public Relations for Hilton Honors and Portfolio Communications will be responsible for overseeing consumer communications and public relations strategies to increase visibility, improve company perception and drive greater awareness of Hilton's industry-leading loyalty program, Hilton Honors, as well as highlight the growth and expansion of the company's unparalleled digital guest experience across the full portfolio of brands. Other responsibilities will include identifying and managing other portfolio-wide partnership initiatives that require reactive and/or proactive media relations and communications support.What will I be doing?The Director of Public Relations for Hilton Honors and Portfolio Communications responsibilities will include, but will not be limited to, directing PR agency activity; coordinating cross brands and regions to ensure alignment of messaging and activities; showcasing brand, regional and Hilton events and conferences; speaking engagements, award entries and thought leadership opportunities; media training; prepping executives; managing the budget; and ongoing communications support.Other key priorities are listed below: Oversee processes, content and activities to maximize communications and public relations efforts to support Hilton Honors, all digital offerings and other Portfolio-wide initiativesLead strategies to position Hilton Honors as industry-leading travel club that provides immediate, meaningful benefits to all membersOversee PR to amplify the benefits of Hilton Honors partnerships - including music and co-brand credit card partnersEffectively supervise Manger tasked with improving perception of Hilton Honors in the news media, among key loyalty influencers and bloggers, and within the FlyerTalk communityIdentify opportunities to feature Hilton as a leader in the digital/mobile app innovation space, including new and existing partnerships, new product launches and industry-leading milestonesDevelop and execute media strategies to support other key portfolio-wide launches including efforts to encourage customers to book direct, free Wi-Fi for all HHonors members and new policies (eg, cancellation policy)Effectively manage third-party resources, including agency partnersEnsure regular communication among regional communications counterparts to ensure global alignmentProvide sound counsel to internal stakeholders related to potential risks and crisesLead annual planning process for all related work streamsWhat are we looking for?To fulfill this role successfully, you must possess the following minimum qualifications and experience:BA/BS Bachelor's DegreeA minimum of eight (8) years of experience in public relations, journalism, communications or marketing roles; including experience in managing agency partners, internal teams and projectsA minimum of three (3) years of supervisory experienceAbility to manage high level conversations across multiple parties with finesseAbility to travel as neededIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:MA/MS Master's Degree in public relations, communications or marketing fieldsA minimum of ten (10) years of professional experienceA minimum of four (4) years of supervisory experienceA minimum of three (3) years of experience in the Hospitality industryA minimum of three (3) years of experience in PR, Marketing, and Advertising Agency environmentsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

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