Customer Service Representative

Herndon, VA
Jun 14, 2017
Jun 21, 2017
Customer Service
Full Time
Ultimate Staffing Services specializes in the temporary, temporary-to-hire, and direct hire placement of Customer Service professionals. Over 20 years of service excellence has marked Ultimate Staffing Services as a staffing industry phenomenon, as we remain the only staffing company to ever be ranked the #1 fastest-growing, privately-held company in the US by Inc. magazine. Offering the best assignments and benefits package in the business, Ultimate Staffing Services can help you find a job that just feels right! Currently, our team is looking for a Customer Service Representative. The CSR will play the most critical role by fulfilling our company's purpose and promise to our business customers. Position: Customer Service Representative Job Objective: To provide valued and trusted customer service to the membership community. Duties and Responsibilities: - Respond to incoming contacts accurately and courteously - Answer numerous inbound/outbound calls in a friendly and efficient manner - Perform necessary duties generated by that contact, to include documentation in database, updating member information, and handling customer complaints and inquiries - Daily Administrative Duties as assigned - Adhere to attendance and punctuality standards - Manage information gathering from the administration systems - Performs related duties as assigned or situation dictatesWe are an equal opportunity employer.- Effective communication skills* Ability to handle people and control conversations* Ability to accept responsibility for organizing assignments and workflow* Comfortable with receiving inbound phone calls and making outbound calls (1+ years of call center experience)* Ability to meet deadlines while handling multiple tasks

Similar jobs

More searches like this