Human Resources Assistant (Workforce Relations)
Come work for the USPTO, we have been ranked as one of the Best Places to Work in the Federal Government®! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to encourage investment in innovation and to cultivate an entrepreneurial spirit for the 21st century. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees, including engineers, scientists, attorneys, analysts, IT specialists, etc. all dedicated to accomplishing the USPTO’s mission, vision, strategic goals and guiding principles. For more information about the USPTO, please visit the USPTO Careers Website.
Come make a difference in the dynamic Office of Human Resources - Workforce Relations Division. The division provides advice and assistance to employees and managers for a variety of employee relation matters, including but not limited to administrative grievances, conflict resolution, problem intervention, and performance and conduct issues. Guides, advises, and provides oversight to managers on leave administration, and employee performance appraisal and awards. Analyzes and reports on the results of the performance management and awards processes and other activities and services.
- A probationary period may be required
The following links provide information on various hiring authorities that do not fall under competitive examining procedures as this announcement; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
- Not Required
You must meet the following United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. OPM's prescribed Group Coverage Qualification Standard for Clerical and Administrative Support Positions can be found here. You must meet all qualification requirements including time-in-grade (refer to 5 CFR 300.604 for more information on time-in-grade) by the closing date of the job announcement.
Specialized Experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Candidates for the GS-07 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-06 grade level in the Federal service. Specialized experience for this position includes: Providing administrative support for a division/department including responding to customers in person, via email and over the telephone; entering data into automated systems; identifying and correcting data in automated systems, maintain electronic and paper files; distributing mail; and assisting higher level employees with administrative tasks.
Candidates for the GS-08 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-07 grade level in the Federal service. Specialized experience for this position includes: Providing administrative support for a division/department including responding to customers in person, via email and over the telephone; entering data into automated systems; identifying and correcting data in automated systems, maintaining electronic and paper files; functioning as a timekeeper or assisting with timekeeping duties; facilities and equipment maintenance; drafting routine correspondence; and assisting higher level employees with administrative tasks
1 full year of graduate level education or superior academic achievement. However, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website – US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
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