Customer Service Representative
The APWU Health Plan, a health insurance company located inGlen Burnie, MD, is seeking a Customer Service Clerk. The successful candidate will respond to phone inquiriesregarding healthcare eligibility and coverage questions. Must be able todecipher complex eligibility information from a variety of electronic sourcesquickly, and deliver them courteously and effectively to our largely seniormembership population. This is a high volume call center position subject to highproduction and quality standards. The individual we seek must possess 2 years of healthcare customerservice experience, a demonstrated knowledge of medical terminology, and be PCproficient in a windows environment. Excellent listening and communication skillsare required. Must have stable workhistory. Successful candidates must beable to work multiple shifts, to include 11:30 am to 7 pm, and will besubject to a criminal records check and drug screening prior to offer; this isa Union position. We offer a competitive salary, excellenthealth/dental/vision/life insurance, 401(K), company paid pension, generousvacation leave. Please apply online by 06/30/17. EEO M/F/D/V; Drug-Free Agencies - APWU Health Plan does not accept unsolicitedresumes from third party vendors. Only resumes received for a specific opening fromcontracted agencies/vendors will be considered. Any unsolicited resumes sent toAPWU Health Plan will not be recognized and such agency will have no recoursefrom APWU Health Plan.