Top Secret Cleared HP Service Manager SME

6 days left

Location
Washington, DC
Posted
Jun 14, 2017
Closes
Aug 26, 2017
Function
Management
Hours
Full Time
Serves as a top level technical or functional expert, often working on multiple projects and programs.

  Serves as a top level technical or functional expert supporting one or more clients and unlimited user groups.

  • Microsoft Operating Systems
  • Windows Server 2012
  • Server experience - Maintain windows server OS patching.  (Operating System, Vendor Patches)
  • Oracle version 12g databases
  • Technical programmer (java, etc..) experience (Java version 8/Apache 8)  The individual most have some strong programming background.
 Performs highly specialized technical tasks associated with cutting-edge technologies.

  • HP Service Manager SME:
  • Service Manager Developer - Know how to customize HP Service Manager from Out-Of-Box. Upgrade and maintain HP Service Manager.
  • Knowledge of how to integrate with other HP tools suite (UCMDB, OMI)
  • Service Manager 9.4 for RTE
  • Service Manager 9.41 for Windows Client
  • Service Catalog
  • Request Management
  • Connect-IT version 9.6
 Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals.

Applies expert functional knowledge and experience to significant business projects or processes.

May perform business development activities, including providing technical input to proposal efforts.

Provides guidance and training to less experienced staff.

May serve as a technical task or project leader.

May have supervisory responsibilities.

Maintains current knowledge of relevant developments in area of expertise.

Participates in special projects as required.

Education
  • Bachelors Degree in a related discipline.
  • Masters Degree preferred.
Qualifications 10-15 YEARS OF EXPERIENCE IN AREA OF EXPERTISE.

  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

 

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