Customer Service Represetative

Employer
Flagger Force
Location
Ashland, VA
Posted
Jun 13, 2017
Closes
Jun 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
At Flagger Force we consistently seek professionals who are up for a challenge and take exceptional performance to heart in our fast-paced, team-oriented, safety organization. Our unrelenting pursuit of safety has made contractors and utilities take notice, as well as other professionals; such as engineers, excavators, surveyors and township supervisors. This has helped Flagger Force become one of the fastest-growing work zone safety/traffic control companies in the nation and a dominant force in the Mid-Atlantic region. As Flagger Force continues to grow, so too has our commitment to setting the highest standards in safety, service and professionalism. Guided by our shared values, vision and mission, we're cultivating a team of leaders that's redefining expectations for traffic control management. We are currently seeking a motivated individual to cover one of our full-time Customer Service Rep positions. Those interested must be available to work 10 am - 7 pm, Monday-Friday. This person will specialize in: Employee and equipment dispatchProblem solving and troubleshootingCustomer service in a high phone call volume environmentAsset trackingCommunicating with other regional offices to properly service the Mid-Atlantic regionEmployee relationsAspects of Human Resources and Customer Service Qualified candidates must possess: 1-2 years of Dispatching, Customer Service, and/or Call Center experienceStrong multi-tasking and communication skillsStrong PC skills and the ability to quickly pick up on new computer systemsExcellent customer service skillsAn Associate's Degree, Bachelor's degree preferredGreat time management skillsFlagger Force offers great benefits, including: Medical/Vision/Dental, 401k, Paid Time Off, Volunteer Time Off and more! Flagger Force is an Equal Opportunity Employer