Body Shop Advisor / Customer Service

Employer
Chrysler Dealer
Location
Alexandria, VA
Posted
Jun 13, 2017
Closes
Jun 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ourisman Chrysler Jeep Dodge Of Alexandria is looking for an Body Shop Advisor to join their team!! Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request. Keep customer informed on completion times, service expenses, and possible changes. Ensure customer has a positive dealership experience. Know the product well enough to answer characteristic and operational questions regarding customer's vehicleAs a Customer Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a customer service advisor: Customer facing experience, Must have computer proficiency Valid driver's licenseThis is an Body Shop Advisor | Customer Service | Greeter position; please DO NOT APPLY if you are seeking a Service Advisor role.