Human Resources Assistant (Personnel Actions)
KnowledgeBank, Inc. is an award winning provider of human capital,organizational effectiveness and learning solutions, as well as innovativeoutsourced and project-based human capital management services to organizationsranging from large federal agencies, state and local governments, Fortune 500firms and small and emerging companies.We are currently seeking three (3) Human Resources Assistants (Personnel Actions)to support the Transportation Security Administration (TSA). These positions are full time and on-site atthe government's location in Alexandria, Virginia.Position Responsibilities andDuties Process basic personnel action requests (PAR) using OPM and agency guides, policies and procedures. Work independently to process PAR transactions. Collaborate with supervisor and peers to determine the resolution to inquiries and escalating to the specialists when needed. Identify and flag re-occurring issues. Code and input personnel data into an automated Human Resource Information System (HRIS). Review personnel action requests for accuracy of agency codes and existence and adequacy of supporting documents. Provide assistance to HR specialists both verbally and in writing. Explain general HR processes to customers and assists them in completing standard documents/forms required to complete various HR actions. Check the accuracy of computer generated actions. Answer questions about the status of pending actions. These positions require one (1) to three (3) years of PARS processing experience. Knowledge of Federal HR personnel regulations, rules and policies Experience processing personnel transactions. Ability to apply information from standard operating procedures, government-wide and agency policies, procedures and guidance. Ability to interact with individuals at all levels to request and provide information. Must have strong attention to detail, as well as excellent customer service and interpersonal skills. Ability to effectively communicate verbally and in writing. Experience working with one of the approved HR Line of Business Payroll Provider systems (ie National Finance Center, Interior Business Center, HR Connect, among others) is preferred. Minimum education requirement is a high school degree. About KnowledgeBankKnowledgeBank offers a competitive pay and benefits package thatincludes generous paid-time-off including holidays, short-and-long-termdisability; group health insurance including medical, dental and visioncoverage; flexible spending account for health and dependent care; 401(k)retirement plan and professional certification reimbursement. KnowledgeBank is pleased to be an EqualOpportunity/Affirmative Action Employer. Members of ethnic minorities, women, disabledveterans, veterans of the Vietnam-era, recently separated veterans, and otherprotected veterans, persons of disability and/or persons age 40 and over areencouraged to apply.