Supervisory Information Technology Specialist (INFOSEC) - DH
This announcement has been amended to extend the closing date to June 21, 2017.
This Vacancy is using the Direct-Hire authority to recruit for positions for which there is a critical hiring need. Using the Office of Personnel Management’s approved government-wide direct hire authorities, agencies may appoint candidates directly to jobs, without regard to the provision of Title 5 U.S.C 3309 through 3318, for which OPM determines that there is a severe shortage of candidates or a critical hiring need.
Come work for the USPTO, we have been ranked as one of the Best Places to Work in the Federal Government®! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to encourage investment in innovation and to cultivate an entrepreneurial spirit for the 21st century. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees, including engineers, scientists, attorneys, analysts, IT specialists, etc. all dedicated to accomplishing the USPTO’s mission, vision, strategic goals and guiding principles. For more information about the USPTO, please visit the USPTO Careers Website.
This position is located in the United States Patent and Trademark Office, Office of the Chief Financial Officer (OCFO), Office of Financial Management Systems (OFMS). OFMS’s work encompasses the full system development life-cycle (SDLC) including planning, requirements determination, design, development, testing, implementation, operations, and retirement. OFMS is fully responsible for application management of all financial management systems within the context of the infrastructure and standards provided by the Office of the Chief Information Officer (OCIO). OFMS works with customers/stakeholders to determine and document system requirements and maintains these requirements in OCIO-provided systems. OFMS designs systems, including research and purchase of new technologies.
- A probationary period may be required.
- Not Required
You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM Website.
Specialized Experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-14 grade level in the Federal service. Specialized experience for this position includes:
Skill Set 1 - Experience serving as an expert in the system development life cycle of new and existing financial management systems for an organization including the requirements, design, development, testing, installation, implementation, integrations and operational support of financial management systems; AND
Skill Set 2 - Experience communicating with senior employees to provide timely, authoritative and sound advice and recommendations on IT best practices and organizational change management; AND
Skill Set 3 - Experience supervising, planning, directing and executing IT programs for a multi-layered organization through subordinate staff and supervisors.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
In addition to the specialize experience (skill sets) your resume must also demonstrate the following IT competencies:
Attention to Detail: Is thorough, precise and consistent when accomplishing a task with concern for all the areas involved. Achieves quality in all tasks performed.
Customer Service: Establishes collaborative working arrangements with business partners and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to anticipate and identify their needs to determine the most effective high-quality service or solution. Demonstrates a "can do" attitude in servicing the customer and communicates effectively when they "can't do" and "why."
Communication: Communicates in a clear and convincing manner with officials, managers/supervisors, both verbally and in writing in order to advise and gain acceptance with recommendations that may not always be readily accepted. Independently addresses and resolves issues that may be construed as sensitive or controversial.
Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes sound recommendations. Delivers solutions and decisions that have a positive, far-reaching, and comprehensive organizational impact.
The incumbent must possess the following supervisory competencies to be successful in this position:
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Education cannot be substituted for experience at this grade level.
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