Top Secret Cleared Communications Engineer
Looking to work with the government but not be stuck in Washington’s traffic jam? The FBI has four immediate openings for the information technology team in Clarksburg, WV. We are looking for committed professionals with a desire to learn and be part of the FBI team. Relocation offered! What you need:
- Top Secret ClearanceExperience in Customer ServiceTeam work attitude
- Provide technical and practical knowledge required for scheduling and managing VTC, UC and streaming broadcast meetings using VTC, UC and streaming systems. Provide technical and practical knowledge required to troubleshoot meeting problems, including issues capturing, recording, encoding, transmitting or viewing streamed meetings as well as joining, conducting, or participating in phone conference, VTC or UC meetings. Monitor meetings in progress when and only as directed by the customer. Support and standard operations and management procedures as they exist and are otherwise improved or established. Support process improvement activities by recommending and documenting changes to existing processes or procedures. Document support activities in accordance with enterprise practices. Ensure gateway connections with other agencies are promptly identified and problems with gateway connections are resolved. Perform standard system integrity and connection tests to ensure availability of all systems. Provide standard performance and usage reports as directed by the customer, with current and accurate information adequate for proper management of the systems. Maintain inventory, support and maintenance records as directed by the government to meet government purposes. Interact with other vendors in a professional manner to support demonstrations, meetings and other technical venues as requested to meet meeting or venue objectives. Prepare meeting recordings for streaming or other publication by customizing the recording presentation formats or encoding standards and using closed captioning as required.Perform activities in this task during customer core work hours or otherwise as required to perform maintenance and corrective services outside of core work hours. Management support tasks include, but are not limited to, configuration updates, periodic system configuration audits, system patching, performing prescribed maintenance, implementing approved change requests, and coordinating system changes with user and other operations staff as required
- Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
- 2-5 years of directly related experience in network analysis and design.