Card Fraud Analyst

Alexandria , Virginia
Jul 19, 2017
Aug 09, 2017
Full Time

PenFed is hiring a Card Fraud Analyst in the Alexandria, VA office. The primary purpose of this job is to be responsible for direct data analytics required for the development of PenFed's fraud strategies on credit/debit cards primarily, as well as ACH/Wire.. This position will place particular emphasis on analytical methods, direct data mining,  strategy development and deployment, strategy performance assessment, MIS development, while maintaining a balance with member impact. This position will primarily focus on transaction fraud strategies, and work closely with other stakeholders to identify and mitigate ID theft and application fraud.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

    Develop and deploy fraud strategies to detect and prevent fraud losses for PenFed cards and ACH/Wire.  Design transaction fraud strategies which effectively minimize cardmember disruptions while balancing financial impact and risk to the credit union. Collaborate with other stakeholders for developing strategies that target application fraud. Develop and maintain MIS that enables tracking of fraud strategy performance, queue performance, deviation MIS (to identify fraud events), exception MIS to review high risk defects, etc. Support large-scale strategic projects that require data analytics towards fraud mitigation.  Methods required may be simple analytics utilizing BI tools or require more complex modeling applying data-science expertise. Develop analytics reports that will drive early insights into fraud trends and provide recommendation to management based on findings. Develop sophiscated queries and work with larger team to identify gaps, develop appropriate fraud mitigation strategies, and recommend corrective action to management. Monitor performance of fraud strategies, scoring models and support independent model validation efforts in accordance with the model governance policy. Interpret analytic findings and formulate recommendations to share with key decision makers. Clearly articulate findings/observations and make recommendations as appropriate.

Education and Experience

Equivalent combination of education and experience is considered.

    Bachelor’s Degree in Economics, Finance, Statistics, Engineering or a related field is required Advanced degree in a quantitative or a related field is highly preferred Three years of experience of risk experience in banking/financial industry preferred Experience in fraud mitigation and risk analytics in credit card or related consumer products highly preferred Experience and expertise in a statistical software like SAS, SQL, R, Python is required Proficiency  working with large dataset are required Statistical analysis experience, including trend analysis, regression analysis, and model validation Knowledge of statistical concepts, predictive modeling, and analytic tools are required Ability to handle multiple priorities simultaneously, with proven skills to effectively manage prioritization while effectively meeting deliverables Strong interpersonal and communication skills to develop effective working relationships with other stakeholders and clearly articulate methods and recommendations to management

Supervisory Responsibility

    This position will not supervise employees.

Licenses and Certifications

    There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.



Limited travel to various worksites is required.


About Us

Founded in 1935, and still growing, we began as the War Department Federal Credit Union.  Today, PenFed is one of the country’s strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets.  We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa. 

Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.  PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.

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