Education Support Specialist II

Fairfax, VA
Jun 02, 2017
Dec 06, 2017
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Commensurate with education and experience.

Web Announcement :
Administrative Assistant and Undergraduate Program Specialist

The George Mason University Department of Computer Science, in the Volgenau School of Engineering, is seeking a well-qualified individual to serve as Administrative Assistant and Undergraduate Program Specialist. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

Responsibilities: Administrative Assistant:

  • Coordination of department-sponsored events: organizes and manages all event details to include, but not limited to, location, decor, catering, entertainment, transportation, invitee list, equipment, promotional material, audiovisual production and script writing;
  • Greets and directs visitors; responds to general phone, e-mail and in-person questions of prospective and admitted students and their families; and directs and distributes inquiries to appropriate faculty and staff;
  • Monitors schedule of Director of Undergraduate Programs pulls student files in preparation of meetings and as needed for walk-in appointments;
  • Provides general office clerical support; and
  • Assists faculty and Associate Chair with collection of material for ABET.

Undergraduate Program Specialist: This position includes the individual advising of current undergraduate students and prospective undergraduate students on a walk-in basis. Additional responsibilities include:
  • Perform administrative tasks related to students’ progression in their computer science degree programs; educate students about university policies; and follow administrative procedures related to applications for course transfers, substitutions and waivers, and graduation;
  • Maintain accurate records of interactions with students;
  • Promptly provide e-mailed advising notes to students and to the student files;
  • Refer students with academic progress issues or special requests to Advising Director, Undergraduate Program Director or Department Chair as appropriate;
  • Refer students, as appropriate, to specialized university offices for such issues as comprehensive counseling, financial assistance, study abroad, etc.;
  • Participate in the development, implementation, review, presentation and revision of orientations for first-year and transfer students; and
  • Attend university and college advising training workshops.

Required Qualifications:
  • Bachelors degree, or an equivalent combination of education and experience;
  • Experience in front office or customer service environment;
  • Strong interpersonal, time management, coordination, planning and organizational skills;
  • Proficiency with Microsoft Office suite, e-mail, and Internet;
  • Demonstrated ability to utilize and learn computer programs/applications;
  • Ability to effectively communicate with diverse populations;
  • Ability to work both independently and collaboratively; and
  • Excellent oral and written communication skills.

Preferred Qualifications:
  • Preference will be given to candidates with previous academic advising experience, or those who have previous coursework in computer science or engineering; and
  • Familiarity with ABET accreditation procedures and Ellucian Banner is a plus.

Special Instructions : For full consideration, applicants must apply for position number 01689z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

MasonAd : Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Job Close Date :

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