Business Process Specialist

Employer
USAJobs
Location
Washington D.C.
Posted
May 26, 2017
Closes
Jun 22, 2017
Function
Analyst, Business
Hours
Full Time
JOB SUMMARY:

About the Agency

The incumbent is responsible for compiling and evaluating business processes within the Enterprise Applications department for potential improvement opportunities, designing improved processes, and assisting in the implementation of those improved processes in support of the BMC Remedy and related applications. The incumbent will perform other duties as assigned by the designated manager. This position does not have supervisory responsibilities.


TRAVEL REQUIRED:
  • Not Required

RELOCATION AUTHORIZED:
  • No

KEY REQUIREMENTS:

The following are highly preferred:
- Experience using Remedy and, more specifically, Remedy Change Management
- Experience with support and administration of enterprise applications
- Strong communication skills and ability to work on your own or within a team
- Experience with application change management

Understanding of the following is desired:
- Windows Server, Linux, and UNIX environments
- Programming languages
- Databases
- Software development life-cycle
- IT/Helpdesk Certification
- ITIL Foundation

A four-year undergraduate degree or demonstrated work experience required. Bachelor's degree in business or computer-related field preferred.

Minimum three years of relevant experience preferred.

Not Applicable