Sr Voice Systems Administrator

Annapolis Junction, MD
May 26, 2017
Sep 12, 2017
Full Time
General Dynamics Information Technology (GDIT) is looking for a Sr. Voice Systems Administrator to serve on the voice services team in a mission centric 24x7 enterprise operations & data center(s) infrastructure. Candidate will support a wide variety of classified and unclassified networks dispersed over multiple geographic regions. The candidate will be responsible for the day-to-day enterprise voice network infrastructure and services. The candidate will perform the following duties:



Manages the functionality and efficiency of a group of computers running on one or more operating systems.

  1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

 2. Maintains the integrity and security of servers and systems.

 3. Sets up administrator and service accounts.

 4. Maintains system documentation

 5. Interacts with users and evaluates vendor products.

 6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

 7. Develops and monitors policies and standards for allocation related to the use of computing resources.

 8. May program in an administrative language.

 9. Develops and implements testing strategies and document results.

 10. Provides advice and training to end-users.

 11. Provides guidance and work leadership to less-experienced staff members.

 12. Maintains current knowledge of relevant technologies as assigned.

 13. Participates in special projects as required.

Education Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

  • 5-8 years of directly related experience in systems administration and analysis.
Unique & Additional Skills

Support the various work schedules in a 24x7 Operations Center.Prior work on large, geographically disperse networksExperience with voice equipment and secure voice systemsKnowledge of ITIL service management processesAdvanced knowledge of the principles, methods, and techniques used in network administration and supportAdvanced knowledge of routers, switches, patch panels, concentrators, associated terminals, and related network hardware and softwareAdvanced knowledge of voice and desktop operating systems and applications Extensive experience with ACDs, networking (LAN / WAN), AD/DC, and integration with service desk and other Enterprise Management SystemsExperience with SAN, NAS, virtualization, and data center cloud servicesExperience with video & voice teleconferencing equipment and secure voice systems  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. #CJPOST #DPOST #AJ