Voice Network Administrator w/ Poly

Annapolis Junction, MD
May 26, 2017
Sep 12, 2017
Full Time

General Dynamics Information Technology (GDIT) is looking for a Principal Voice Network Administrator/Engineer to serve on the voice services team in a mission centric 24x7 enterprise operations & data center(s) infrastructure. Candidate will support a wide variety of classified and unclassified networks dispersed over multiple geographic regions. The selected candidates will be responsible for the analysis, administration and support of voice, video, and/or data communications networks. The candidate will perform the following duties


1. Analyzes, administers and maintains voice, video, and/or data communications networks.

 2. Manages the usage and performance of voice, video and/or data communications networks.

 3. Maintains network security and ensures compliance with security polices and procedures.

 4. Evaluates hardware and software, including peripheral, output, and related equipment.

 5. Participates in the development and implementation of network-related procedures and standards.

 6. Participates in and may lead aspects of major network installations and upgrades.

 7. Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.

 8. Develops and implements testing strategies and document results.

 9. Provides advice and training to end-users.

 10. Troubleshoots and resolves complex problems.

 11. Provides work leadership to less-experienced network personnel and may have supervisory responsibilities.

 12. May serve as a technical team or task leader.

 13. Maintains current knowledge of relevant hardware and software applications as assigned.

 14. Participates in special projects as required.

Education Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

  • 8-10 years of directly related experience in network administration and support.
Unique & Additional Skills

Support the various work schedules (2nd shift) in a 24x7 Operations Center.Prior work on large, geographically disperse networksExperience with voice equipment and secure voice systemsKnowledge of ITIL service management processesAdvanced knowledge of the principles, methods, and techniques used in network administration and supportAdvanced knowledge of routers, switches, patch panels, concentrators, associated terminals, and related network hardware and softwareAdvanced knowledge of voice and desktop operating systems and applications Extensive experience with ACDs, networking (LAN / WAN), AD/DC, and integration with service desk and other Enterprise Management SystemsExperience with SAN, NAS, virtualization, and data center cloud servicesExperience with video & voice teleconferencing equipment and secure voice systemsProfessional certification in one or more specific technologies is required, depending on job assignment such as Cisco VTC & Voice Technologies, VMWare, Citrix, VSphere, Microsoft MCSE, Microsoft Active Directory, Unified Communications, ITSM products, ITIL Foundations, PMP, Security+, etc.  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.