Sr Systems Engineer (Service Desk) w/ Poly
General Dynamics Information Technology (GDIT) is looking for a Senior Systems Engineer to support a mission centric 24x7 enterprise operations & data center(s) infrastructure. Candidate will support a wide variety of classified and unclassified networks dispersed over multiple geographic regions. The candidate will be responsible for the enterprise network infrastructure and services. The candidate will perform the following duties: Designs and defines system architecture for new or existing computer systems. 1. Performs complex systems development and design work that may include logic design, I/O design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, and analog or digital systems engineering. 2. Performs systems modeling, simulation, and analysis. 3. Participates in the upgrading of operating systems and design of systems enhancements. 4. Provides input for documentation on new or existing systems. 5. Develops and conducts tests to ensure systems meet documented user requirements. 6. Identifies, analyzes, and resolves system problems. 7. Provides system/equipment/specialized training and technical guidance. 8. Determines system specifications, input/output processes, and working parameters for hardware/software compatibility. 9. May provide guidance and work leadership to less-experienced systems engineers. 10. Maintains current knowledge of relevant technology as assigned. 11. Participates in special projects as assigned. Education Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Qualifications
- 5-8 years of related systems engineering experience.
- Support the 1st shift work schedule in a 24x7 Operations CenterKnowledge of ITIL service management processesComprehensive knowledge of systems engineering principles, methods, and techniques Knowledge of the associated hardware, software, and equipmentKnowledge of database administration and server virtualizationPrior work on large, geographically disperse networksComprehensive know of monitoring and reporting systemsExperience with enterprise planning, design, testing and implementation of service desk ticketing systems and network infrastructureProfessional certification in one or more specific technologies is required, depending on job assignment such as Cisco, VMWare, Citrix, VSphere, Microsoft MCSE, Unified Communications, ITSM products, ITIL Foundations, PMP, Security+, etc.