IT SUPPORT ENGINEER III

Employer
NOVAVAX INC
Location
20878
Posted
May 21, 2017
Closes
Jun 25, 2017
Function
IT
Hours
Full Time

Computer/IT: Novavax, Inc.: IT Support Engineer III– Gaithersburg, MD. Support & maintain internal computer network systems in service desk role to provide effective IT assistance across all aspects of the business. Monitor service desk ticketing system queue to quickly resolve incident ticket escalations, properly escalate unresolved queries to mgmt as necessary, & ensure proper incident recording, documentation & closure, incl providing 24/7 support. Provide technical training, consulting & presentations. Req’s Master’s in Comp Sci, Electronics Engg, Communication Networks or rel fld + 3 yrs computer network support &/or engg exp. Bachelor’s in Comp Sci, Electronics Engg, Communication Networks or rel fld + 5 yrs progressive, post-Bach’s computer network support &/or engg exp also accepted. 24/7 on-call availability on rotational basis (1 week every 3 weeks) req’d. Send resume identifying position to: S. Major, Novavax, Inc., 22 Firstfield Road, Gaithersburg, MD 20878.