Senior Quality Assurance Analyst
Remain knowledgeable of the core products and services, the member service platform and member self-service delivery channels, and is competent in knowledge of the general functionality of each technology.
Develop and design test plans, test scenarios and test cases to include functional tests and regression tests.
Work closely with Automation Test Engineer(s) to ensure functional and performance test cases adequately verify defined business criteria, and are developed in support of departmental reusability, automation and performance testing standards.
Conduct test strategy and test plan walkthroughs.
Verify that new functionality meets quality standards by executing test scripts and applying knowledge of current business processes to ensure business requirements are met.
Identify and document software errors for problem reporting, analysis and retesting.
Create detailed documentation to describe software errors and deficiencies for analysis and correction.
Track and communicate all reported problems and defects using the defined departmental process. Support team project deployment decisions and approvals by communicating residual defect risks.
Work closely with Project Managers, Business Analysts, Developers and other project team members to adequately prepare new functionality for deployment to production with adherence to change management policy and process.
Work with project team to support the implementation and post-implementation of changes in production.
Continual mentoring of Quality Assurance Analysts in test management best practices, specifically those used in Agile software delivery environments.
Conduct peer reviews of test plans, test scenarios and test cases developed by other analysts to ensure adequate coverage.
Train new employees and/or contractors on PenFed applications, products and services, test management tools, and PenFed organizational and Information Technology divisional policies and procedures as needed.
Recommend and help actualize departmental process improvements.
Continue to enhance technical and functional knowledge and capabilities, develop a comprehensive understanding of complex PenFed systems and processes, and efficient testing approaches.
Bachelor’s Degree in Business, Computer Science, Information Technology or a related field, or a satisfactory combination of education and experience, is required.
Minimum of five (5) years of experience in IT Quality Assurance and Testing is required.
This position will mentor employees.
ITSQB Foundation Tester and ITSQB Agile Tester certification are preferred.
ITIL Foundation certification is preferred.
Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country’s strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.
Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.Equal Employment Opportunity
PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.