Principal Analyst, Quality
Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software/systems testing procedures and conducts tests. 1. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. 2. Establishes software quality standards for life cycle, documentation, development methods, testing, and maintenance. 3. Develops and implements software/systems testing standards and procedures, and oversees testing. 4. Documents and analyzes test results, and makes recommendations to improve overall quality. 5. Oversees testing of purchased third-party software and/or services to ensure that company standards and end-user requirements are met. 6. Provides guidance and work leadership to less-experienced Quality Assurance personnel, and may have supervisory responsibilities. 7. May serve as a technical team or task leader. 8. Oversees quality-related training. 9. Maintains current knowledge of relevant technologies as assigned. 10. Participates in special projects as required. Education Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical training or work experience. Qualifications Occupational Description Develops and implements quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization. Develops and executes software test plans in order to identify software problems and their causes. Establishes and maintains a process for evaluating software, and associated documentation and/or assists in the evaluation. Conducts and/or participates in formal and informal reviews at pre-determined points throughout the development life cycle. Tasks
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.Develop and defines major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources.Create or maintain databases of known test defects.Design test plans, scenarios, scripts, or procedures.Design or develop scripts to be executed using automated testing tools.Develop or specify standards, methods, or procedures to determine product quality or release readiness.Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.Document software defects, using a bug tracking system, and report defects to software developers.Document test procedures to ensure reliability and compliance with standards.Identify program deviance from standards, and suggest modifications to ensure compliance.Identify, analyze, and document problems with program function, output, online screen, or content.Investigate customer problems referred by technical support.Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.Plan test schedules or strategies in accordance with project scope or delivery dates.Provide feedback and recommendations to developers on software usability and functionality.Test system modifications to prepare for implementation.Update automated test scripts to ensure currency.Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.Provide support during software installation or configuration.Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.Visit beta testing sites to evaluate software performance.Assist the sponsor in the evaluation of software and associated documentation.Participate in formal and informal reviews to determine quality.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Time Management - Managing one's own time and the time of others.Troubleshooting - Determining causes of operating errors and deciding what to do about it.Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.