Senior Associate Dean, Non-Degree Programs and Academic Innovation - School of Continuing Studies
The Senior Associate Dean, Non-Degree Programs and Academic Innovation - School of Continuing Studies
Georgetown University School of Continuing Studies (SCS) fulfills the university's educational mission by offering a wide range of degree programs and applied learning experiences to a broad and inclusive community of students and professionals. The educational programs found within Georgetown SCS combine theory with practice through rigorous curricula led by experts in their fields, providing opportunities for students to excel academically and professionally. In keeping with Georgetown's Catholic and Jesuit heritage and values, SCS educates women and men to be self-reflective, critical thinkers who are committed to serve in greater society.
The Senior Associate Dean, Non-Degree Programs and Academic Innovation provides strategic leadership to the academic portfolio of high-quality non-degree programs, which currently includes Summer Programs (summer sessions and summer high school students), the Center for Continuing and Professional Education (custom and certificate programs for professionals from both local and global regions), the English Language Center (programs for English language learners), and potentially will include the Georgetown Global Education Institute (GGEI) (programs for international executives). S/he also builds new academic programs using innovations that go beyond modalities and technology to anticipate and meet emerging needs in the society and economies through new learning opportunities.
On a day to day basis, the Senior Associate Dean manages the work of associate deans, senior assistant deans, and relevant program directors for Summer and Special Programs, Center for Continuing and Professional Education, and the English Language Center (formerly known as the Center for Language and Education Development). Responsibilities include but are not limited to hiring, developing, and managing staff and faculty; oversight of curriculum; student recruitment and retention strategies; oversight of student affairs issues; and shared responsibility for financial management of these units with the Chief Financial Officer.
The Senior Associate Dean leads program growth by cultivating existing client relationships and developing new ones through the development, planning, implementation, and management of a comprehensive academic external engagement program for SCS. S/he employs needs-assessment tools and market research to strengthen and develop new educational opportunities for learners throughout the entire academic and professional lifecycle.
The Senior Associate Dean oversees and leverages SCS expertise in developing credentialed and custom education programs for learners from public and private organizations and grows and cultivates SCS's market reputation as a leading provider of adult professional education to the corporate and employer market. Utilizing internal capacity and expertise (instructional design and technology, academic disciplines, etc.), and external marketing analysis, s/he engages in centralized, streamlined, and strategic client prospecting, outreach and relationship development activities for new market and product development; and delivers on the mission and tradition of Georgetown University to the corporate and custom education marketplace, domestically and globally.
Reporting to the Dean on a day-to-day basis, the Senior Associate Dean manages the four units mentioned above, as well as relationship development activities, monitoring of market trends in custom education and competition in post-secondary education and the for-profit higher education industry. The Senior Associate Dean develops, delivers, and negotiates components and financial terms of the educational partnership proposals with each employer/organization so as to achieve SCS enrollment goals.
In collaboration with the SCS Dean's Cabinet, of which this position is a part, and SCS and University faculty, s/he grows and cultivates SCS's market reputation as a leading provider of adult undergraduate, graduate degree, and professional education to the corporate and employer market. Examples of the responsibilities of this strategic, innovative and entrepreneurial business development professional include, but are not limited to, the following:
- Develops ongoing client relationships with prospective employer educational partners, using both interdisciplinary and innovative competency, proficiency, and literacy-based approaches.
- Conducts in-depth client organization analysis and/or needs assessment to determine custom education needs and develop and deliver proposals of SCS offerings that will meet the employers' needs for adult undergraduate and graduate non-degree (and potentially degree) education.
- Researches and communicate. knowledge of best practices and emerging models of business-to-higher education partnerships including human capital acquisition, talent development, research collaboration, and industry association alliances.
- Develops national and international partnerships that enrich our artistic and academic activities, improve our operational effectiveness, and enhance our national and international reputation.
- Expands contractual research with the private sector to market our capabilities to the business community and help provide a linkage to our faculty/students.
- Collaborates with SCS and Georgetown faculty and staff to develop and deliver high quality partnership proposals.
- Provides the Dean, Academic Deans, faculty and SCS leadership team with feedback from internal and external sources, along with their own insights, in order to help shape the development of custom and other programs and to influence the short and long-term vision for the College's relationships strategy.
- Develops and prioritizes client prospect lists; identifies, establishes, and cultivates strategic and influential relationships with senior level executives at DC-area corporations and employers, as well as nationally and internationally, to raise market awareness of SCS's adult undergraduate, graduate degrees, and custom education capabilities.
- Oversees the development of new corporate and governmental relationships to benefit SCS programs by creating relationships with CEOs, Chief Learning Officers, VPs of Human Resources, and VPs of New Business Development to create new opportunities in programming, student networking opportunities, and to facilitate SCS's exposure in the greater Metropolitan DC area.
Program Portfolio Management
- Oversees and provides strategic supervision to the leaders of the four program areas mentioned above (Summer, CCPE, ELC and GGEI)
- Oversees effectiveness of a program production cycle that determines cost of programs, number of programs, and target enrollments for programs.
- In partnership with the Dean, Chief Financial Officer, and Chief of Staff, ensures an appropriate cost structure for the operations of all educational programs offered through the division.
- Oversees sufficient academic programming to meet divisional financial goals within SCS.
- Manages support staff for all custom education initiatives.
- Expands existing relationships by increasing programming and subsequent revenue goals
- Researches and proposes projects based on community needs, and programs at peer institutions and competitors, as well as programs at SCS and the Georgetown community as a whole, with an eye toward integration and collaboration.
- Conducts in-depth client organization analysis and/or needs assessment to determine custom education solutions and other performance enhancement solutions
- Collaborates with SCS program professionals in identifying and cultivating new custom education opportunities in the region, across the nation, and globally through GGEI.
- Oversees the development of concepts and proposals for custom education programs.
- Collaborates with SCS support services to develop an outreach and engagement strategy for custom education.
- Collaborates with the SCS leadership team to develop information sharing systems and processes to support the execution of partnership activities and to development external relationships.
- Stewards program execution and client relationship to maximize opportunities for ongoing partnerships.
- Identifies and consults with public and private sector organizations to identify needs and craft educational based solutions that extend the mission and tradition of Georgetown University and address content, content delivery. and program structure requirements.
- Identifies program expansion opportunities - to include conducting market research, and proposing and developing new products/services drafting proposals, performance measures and objectives.
- Stays abreast of community needs at peer institutions and competitors, as well as in programs in SCS and across the University, with an eye toward integration and collaboration.
- Expands existing relationships by increasing programming and subsequent revenue goals
- Analyzes client satisfaction surveys and course evaluations
- In collaboration with curriculum designers and program managers, recruits qualified instructors and makes hiring recommendations
- Identifies needs for outside resources, and sources vendors, as appropriate.
- Works with the client through the contracting process ensuring all integrity of GU education and following all University policies.
- Delivers presentations to current and prospective partners and clients on behalf of SCS and Georgetown University.
- Ph.D. in a discipline or field of expertise represented by Georgetown University - preference the humanities, social sciences, or education
- 8 to 10 years of progressive administrative management experience in consulting or education practice
- Curriculum development experience including related learning materials
- Demonstrated abilities: write customized proposals informed by research, client need, and specific industry contexts within short timeframes; develop adult education offerings; assess organizational training needs; collaborate with internal and external stakeholders; quickly master new subject matter areas, and converse fluently with senior level executives with respect to organization challenges and educational solutions; provide very high levels of service and professionalism; increase custom education revenues; and identify and capitalize on market opportunities through the creation of customized educational programs
- Experience with online learning and related technologies and a proven record of successful development and execution of strategic partnerships
- Proven experience in relationship development
- Demonstrated knowledge of the custom education and consulting marketplace
- Outstanding interpersonal, speaking and writing skills
- Microsoft Office proficiency
- Learning Management Systems skills
- Research skills
- Writing and presentation skills
- Practical experience assessing organizational challenges and developing appropriate interventions
- Analytical, writing, consultative sales and problem-solving skills
- Exceptional managerial and interpersonal skills
- Detail-oriented team player with a demonstrated willingness to take initiative
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