Client Trainer- Product Sales

Centric Business Systems
Mclean, VA
May 19, 2017
May 22, 2017
Sales, Trainer
Full Time
Job DescriptionJob Summary: Train customers on products and services and answer preliminary questions that arise during the pre and post sales process. Assist the sales organization with pre and post implementation support for hardware, software and specialty products. Assist sales representatives and administrative departments throughout the entire MPS process.Training:Perform training post-sales for diverse and evolving customer baseProvide pre-sales support for sales representatives not limited to: recommended configuration, client demonstrations, implementation meetings, etc..Post sale technical support for troubleshooting hardware and software connectionsExplain features and capabilities of equipment modelsSet up preliminary settings, including printing, faxing, copying and security optionsDirect client support with documents template creation and editingMonitor, evaluate and record training activitiesTeach employees and customers how to utilize hardware and software products most efficientlyAssess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representativesAssist in developing training manuals, guides and course materials such as handouts and visual materialsPresent information, using a variety of different techniques and formats such as demonstrations, manuals and handoutsPlan and organize training sessions based on schedule of delivery and availability of customerMaintain up to date knowledge of products through company and vendor training and market researchKeep abreast of our vendors current and future product offerings to maximize impact within the organizationExcellent Benefit Package!A cents € cents Competitive Base Salary plus monthly car allowanceA cents € cents Comprehensive medical/dental/vision plansA cents € cents 401(K) with matchA cents € cents Certified technical training from major manufacturers Company DescriptionCompany OverviewSince 1990, we have been providing our customers with network and stand-alone copiers, facsimile systems, digital duplicators, printers, folders, shredders, service and supplies. Today, we provide our customers with the very latest in black & white and color multifunctional products that provide a wide variety of s standalone and networked devices as well as document management solutions.Why the name "Centric?" In today's office environment, our multifunctional products serve as the central communication device of office activity. In addition, the name focuses on our core commitment to our customers. Everyone in this organization is centered on helping our customers achieve their desired results.