Sr Technician, Systems/SCOM

Robins AFB, GA
May 19, 2017
Jul 31, 2017
Specialty Trades
Full Time
Works with Government leadership as the focal point for problem resolution and is the primary point of contact for problems relating to AFNet issues and AFNet user issues relating monitoring of servers, infrastructure, services, etc.Coordinates with server/services owners on monitoring devices, servers and services and the respective thresholds. Ensures server/service owners and the operational team receives their respective alerts accurately; modify as required. Coordinates with HQ/base CFPs, or CSTs for physical resolution, as required. Executes tasks as coordinated with ESU on day-to-day support/maintenance activities on the servers and services. Coordinates with appropriate agency to ensure backups and monitoring is being accomplished. Coordinates, documents, tests, validates, and deploys new technology, as required. Provide physical server support, as required. Utilizes Remedy to document, coordinate, route, resolve, and close user issues. Achieves and maintains 8570 certification requirements. Maintains proficiency and knowledge on latest technological efforts (current tool is SCOM).Conducts/assists with installs/configurations of the hardware and software for appropriate servers to Air Force specifications.



Education Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications 3-5 years of directly related experience supporting information systems operations.

   Maintains proficiency and knowledge on latest technological efforts (current tool is SCOM). Must have a current secret security clearance at a minimumAchieves and maintains 8570 certification requirements. Current CompTIA Security+ CE required at a minimum