Director of Student Development
Job Description Position Summary: The Director of Student Development is in charge of guidance counseling, student scheduling, and contracting. This includes providing student initial course selection, continued planning & family meetings, contract process, and student schedule changes. Candidate must have a minimum of a bachelor's degree and hold a certificate in college or guidance counseling or have significant experience in college or guidance counseling. This person must have thorough knowledge of high school graduation requirements process. This person needs to have strong communication skills. Our ideal candidate is an outgoing, well-organized individual who is eager to work in a highly dynamic, energetic school setting. *Note: During the first several months of the school operating this role will be a 50/50 combination of the DSD role and Director of First Impressions (DFI) position at the campus. In addition to the above summary, this role will be responsible for serving as the welcoming presence of Fusion by greeting guests and staff in a warm, sincere, and upbeat manner. The Director of First Impressions answers phones with a helpful attitude and serves as the local office manager by assisting with student attendance, teacher and administration communication, scheduling, data input file creation, supply ordering, daily office upkeep, mail, and school specific email. Your Day to Day: Student contracting and initial scheduling Puzzle piecing schedule to balance student requests, teacher availability, and maximizing enrollment capacity. Develop and manage shadow day experience for potential incoming students. Own the contracting process for parents including creating contracts, managing course changes, and credit memos. Contracting includes intentional messaging regarding Fusion enrollment policies (mastery learning model, refund policies, payment options, absences policies, and withdrawal procedures). Complete and review contract for completeness and accuracy. Assisting parents with payment procedures and questions using the Billing Portal and facilitating communication with the IS. Initial preliminary transcript interpretation for initial class selection - [official interpretation by registrar] communication with registrar for any questions or unusual circumstances. Select teachers (personality, shadow day, subject matter, availability) for contracted classes. Select lead teachers (AD input.) Update contracts (Salesforce information) and NPA with appropriate grade level based on credits completed and English classes taken. (audit during Spring and Fall planning.) Create initial schedule for students and provide to scheduling assistant to enter into NPA. Guidance Counseling Maintain updated grad planning guide for each FT student based on individual post-secondary plans as communicated with parents and students (input from PSC where possible) and monitor toward Fusion graduation requirements. Own the planning and execution of re-enrollment class planning process and continuing enrollment planning meetings (maintaining regular rhythm of parent planning meetings: fall, winter/spring, and summer planning.) Individualize student plans, schedules, and pacing, using TM effectively to meet student's cognitive and emotional needs (including skill building, SAT/ACT prep, and transitions.) Stay abreast of each student's next step in terms of scheduling - knowing if they will go into mastery learning sessions, be ready for second semester, be ready to transfer to another school or graduate with Fusion. Periodic transcript audit for accuracy - minimum review prior to transcript request. Own transcript request process for all students. Support post-secondary application process as needed: upload school profile, transcript requests, counselor recommendations, etc. Business Aspects Maximize enrollment capacity of campus by pro-actively plan with the HOS for teacher hiring, scheduling and incentives for working hours that are not as sought after in order to provide ideal schedules to students. Maximizing student schedules by offering students courses and programs to meet the individual student's needs. Review the forecast in NPA with the HOS and DAO on a weekly basis in order to have full knowledge of the goals for the next 90 days. Own substitute teacher plan on campus (sub list available), delegate as needed, & communicate plan with leadership team. Manage accounting reports: unbilled and unrendered lists and maintain ongoing, effective communication with the Information Specialist. Review the weekly unbilled report and takes steps to bill for any courses that appear on the list. Responsible for ensuring all completed, previously unrendered, sessions are rendered so that these sessions can be billed for or recognized as revenue. Ongoing Management of Student Schedules. Own Mastery Learning Process - entering authorized service, verifying letter uploaded to NPA, adding service minutes for additional sessions where necessary. Manage ongoing daily NPA changes - class changes, NT, NS (delegate to SA and/or DFI where appropriate.) Other duties as assigned Desired Education and Experience: Minimum of a Bachelor's degree is required. A background in counseling or education. Patience and a problem-solving approach to issues. Working knowledge of high school graduation requirements. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Company Description Fusion: "A Revolutionary Way to School." Fusion Academy is a rapidly growing family of unique private, alternative schools with campuses across California, Chicago, the East Coast, Texas, Maryland,, Virginia, and Washington, DC. Classes at Fusion are taught one-to-one to maximize individualization in teaching and mentoring. The school offers a supportive, comfortable social environment, as embodied by the Homework Cafe, where students complete all homework at school and also interact with each other. We are told again and again that people love our Fusion vibe. We have a dash of zany, and a loving, hip fun culture. We strive to be world class and look for the best to join our family!