IT Systems Administrator
IT Systems Administrator - Kensington, MD Position DescriptionThe System Administrator primarily supports various computer systems that the credit union owns and operates. Position ResponsibilitiesSystem Administration:On a regular basis, this position is responsible for maintain and troubleshooting credit unions servers and workstations. This includes a wide variety of server hardware and software platforms. Platforms could include, but is not limited to; IBM AIX, Microsoft Windows (Workstation and Server), Linux, and other operating systems. This includes creating well documented system diagrams, as well as department policies and procedures.Disaster Recovery:On a regular basis, this position is responsible for maintain and troubleshooting the credit unions Disaster Recovery servers and workstations.This will include having a full understanding of how to fail over to the credit unions backup systems in the event of a disaster.This includes creating well documented system diagrams, as well as department policies and procedures.Overall IT Knowledge:On a regular basis, this position requires a familiarization of all aspects of IT that includes, but is not limited to; low voltage cabling plants, patch panels, CAT5e cabling, fiber optic cabling, power requirements, etc.System Maintenance:On a regular basis, this position is response for ensuring the system is up to date and compliant.This will include applying the latest version of code released by Symitar as well as maintain the system operating system.Project Management:On a periodic basis this position will be working on multiple projects at the same time and will need to have strong organizational skills and the ability to multi-task.Policies and Procedures:On a regular basis, this position must comply with ALL credit union security policies.Cross Training:On a periodic basis, the position will be responsible for mentoring and cross training other members of the IT staff, as well as being receptive to receiving training from other members of the IT staff or other third party vendors.Business Analyst:On an occasional basis, this position is responsible for attending meetings as required representing the capabilities and potential solutions that IT can provide the various business units.Vendor Relationships:On an occasional basis, this position is responsible for managing and maintaining healthy third party vendor relationships.Compliance Training:On an annual basis, must pass all required Bank Secrecy Act (BSA) and credit union tests.Other duties as assigned.Position RequirementsHigh school diploma or equivalent.College degree preferredMCSE desired3+ years of credit union / financial experience / various IT positions3+ years of System Admin experienceKnowledge of Symitar's EpisysFamiliarization with Jack Henry products such as, Synapsis, Synergy, ARCU, and ProfitStarsMS SQLMS ExchangeMS ServerExceptional ability to handle and prioritize multiple projects / tasksDiplomacy and tactMust have a positive / can do attitudeExceptional organizational skillsInnovative thinkerExceptional verbal and written communication skillsStrong analytical and problem-solving skills - ability to think "outside the box"Strong attention to detailFamiliarization with Symitar products and services - ie Synapsis, Synergy, ProfitStars, OPCON, ARCU is desiredStrong interpersonal skillsPC / Telephone / Microsoft Project / Microsoft Office SuiteMust have a valid state issued driver's license as travel may be required to support branches.Company vehicle is provided for travel to branches.The ability to lift 35 lbs. Ability to install and move equipment to include reaching, climbing or balancing; stooping, kneeling, crouching, or crawling. The ability to drive a corporate vehicle to remote locations.Work ScheduleMonday through Friday, some evenings and weekends as needed by projects The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.