Associate Director of Project Management

Washington D.C.
May 17, 2017
Jun 21, 2017
Full Time

Associate Director of Project Management

The Associate Director of Project Management will oversee the planning, coordination, and development of the Membership Office’s technical projects. This role is a blend of project management & prioritization and technical capability optimization for multiple departments (product development & management, marketing, service center, operations, data). The ideal candidate will be an experienced, collaborative project leader and creative problem-solver with demonstrated excellence in coordinating the efforts and goals of multiple contributors and stakeholders to ensure successful completion of a wide range of projects.

Education and Experience:

  • Bachelor’s degree (Master’s preferred) in a relevant field
  • Seven to ten years of experience managing concurrent technical projects
  • Project Management Professional (PMP) certification preferred
  • Significant, demonstrated project management skills, including building requirements, developing detailed project plans, maintaining coordination and communication among contributors and stakeholders, and delivering projects within the approved time, budget, and objective
  • Demonstrable experience and success in working collaboratively and building strategic relationships with cross-functional teams and project management counterparts
  • Proven ability to coordinate and manage the work of technical staff and other relevant stakeholders throughout a project life cycle
  • Proven ability to assess and prioritize projects based on thorough understanding of which projects have the greatest ROI potential
  • Strong understanding of how business strategy and project prioritization and development interact, and ability to effectively communicate any conflicts/tradeoffs to aid executive decision making
  • Advanced business knowledge, and demonstrated success in adoption and optimization, of modern technologies and emerging platforms (SSO, API, SaaS, AMS, etc.) that can continually expand the technical capabilities available to support and improve core operations (marketing, product development, member service, etc.)
  • Highly effective negotiation skills
  • Significant experience in guiding in user experience development, including current design conventions, usability, navigation, categorization, etc.
  • Proven ability to utilize project management software
  • Experienced, creative problem-solving skills
  • Demonstrated excellence in interpersonal skills
  • Experience with Scrum and Agile development methodology
  • Appreciation for lean development approach
  • Entrepreneurial spirit and discipline
  • Outstanding verbal, written and communications skills
  • Love of data-driven decision making
  • Ability to embrace and thrive in a startup-type environment (fast-paced, creative, nimble, slightly chaotic)
  • Experience with AMS implementation a plus
  • Advanced Microsoft Office suite and Project management software
  • User of Salesforce Marketing Cloud and Salesforce Service Cloud


  • Lead the organization, planning and implementation of multiple, concurrent technical projects for the Membership Office
  • Facilitate the discovery and discussion of strategic and tactical project objectives with business owners, technical counterparts, and other stakeholders, to define project scope, goals, deliverables, and success criteria
  • Provide expertise and insight in discussion of scope, scale, and prioritization
  • Develop and submit feasibility, revenue and expense projections as well as projected ROI per project
  • Work with designers and programmers to fulfill user experience and functional requirements
  • Manage progress of technical projects to ensure they are delivered on time and within budget
  • Develop project plans that clearly and accurately identify delivery milestones
  • Develop and manage process by which issues are identified, documented, and resolved in a timely fashion
  • Provide conflict resolution and problem-solving leadership when challenges, tradeoffs, etc., arise during development and implementation
  • Communicate with business owner and stakeholders regarding project status, blockers, risks, delivery requirements, etc. on a weekly or as-needed basis
  • Establish and manage thorough quality assurance and control processes
  • Research and recommend technical enhancements and other opportunities to improve operations and value to APA members
  • Take a lead role in representing the Membership group in AMS implementation
  • Establish and maintain cooperative and collaborative relationships with counterparts, stakeholders, and other key staff throughout the organization


The American Psychological Association, located at 750 First St NE, Washington D.C., was named a 2014 recipient of the Washington Post Top Workplace. It is metro accessible from the Red Line.

Application Instructions

Qualified candidates must apply online through APA’s applicant system and attach a cover letter and resume specifying your salary requirements. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.

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