System Engineer

Employer
Intersections Inc.
Location
Chantilly, VA
Posted
May 16, 2017
Closes
May 26, 2017
Function
Engineer
Industry
Engineering
Hours
Full Time
Intersections Inc. (NASDAQ: INTX) is a leading provider of identity risk management, privacy protection and other subscription based services for consumers. Our core services monitor personal information for our consumers, aggregate it into digestible, consumer-friendly reports and alerts, and provide personalized education and support to help our customers understand their information and take the actions they deem appropriate. Since its business was founded in 1996, Intersections has protected the identities of more than 47 million consumers. We are seeking a Systems Engineer to provide expert-level support for our internal Great Plains financial system.Manage integrations between third party applications and Great PlainsIdentify and recommend product customizations, enhancements or work-arounds to meet business needsReview, evaluate, acquire, and implement additional system modules as necessaryWork with IT Operations staff to maintain the system software, hardware, operating system, and communicationsWork with Finance and Accounting staff to develop and maintain tables, applications, and reportsDiagnose and resolve problems with the application, reports, and dataKeep users informed as to the status of open issuesEscalate complex problems to next level of support as appropriatePerform routine administrative tasks such as reviewing operating logs, applying patches, maintaining user accounts, etc.Other tasks as assigned by IT Operations and Finance5+ years experience in the IT and/or Finance industries3+ years experience in the support and maintenance of ERP SolutionsExperience with Great Plains, Microsoft Exchange and SharePoint a plusBachelor's degree and/or relevant industry training/certificationExcellent decision making and problem solving skillsKnowledge of network TCP/IP protocol (DNS, WINS, DHCP)Knowledge of security technologies such as VPN, firewall, as well as software and hardware based encryptionExcellent customer service and communication skillsStrong organizational skills with emphasis on detail and follow-upAvailability to provide on-call and off-hours support including weekends Intersections and its subsidiaries participate in E-Verify. Click here to learn more about this program. EOE M/F/D/V