Family Support Coordinator
General Dynamics Health Solutions/ ARMA has an opening supporting the POTFF Program: The Family Support Coordinator (FSC) is responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to preservation of the assigned unit’s force and families. FSCs are assigned to USSOCOM component commands and serve as the FSC for commands at multiple levels and in multiple locations. Programs coordinated by FSCs may be Special Operations specific or sponsored by the Department of Defense organizations, military service or civilian entities. The FSC shall identify and document program/service needs and evaluation data. The FSC shall gather and compile needs and evaluation input from customer populations by tapping existing resources where available, e.g., number DUI, DV incidents; focus group and or unit meetings convened by leadership; POTFF Family Resilience Program evaluation results; trend information from POTFF Psychologists, Chaplains, Ombudsmen, Family Readiness Group (FRG) staff; and website utilization patterns. The FSC shall develop need’s based programming to serve specific demographic groups and geographic locations.The FSC shall lead and/or assist in the coordination and/or development of official processes, functions and networking opportunities for subpopulations served. Examples include: (1) Welcome, indoctrination, and mentorship programs for new spouses. (2) Resource Fairs, Deployment Support Briefs, and spouse appreciation events. (3) Educational Training (virtual and direct to maximize attendance), e.g., dealing with combat stress; impact of mobilization. (4) Communication protocols, e.g., Protocol for family support outreach to new spouses; protocol for reaching families residing in remote areas. (5) Family Readiness Group training and consultation for commands. (6) Emergency response protocols. The FSC shall coordinate the provision of programs and services utilizing existing resources from within their assigned commands, DoD and the civilian sector.The FSC shall assist with the development of standard operating procedures/service provision protocols, program development, community organizing, community outreach and liaison, serve as the commander’s representative for matters related to family support, communicate on behalf of the command utilizing a variety of media/social media. Education
- Bachelors (BA/BS) in education, human/social services or related field OR four (4) years’ experience providing social service education or work/family life consultation or coordination services
- SECRET ClearanceThe Family Support Coordinator (FSC) shall possess a bachelor’s degree in education, human/social services or a related field OR four years’ experience providing social service education, or work/family life consultation or coordination services. The contractor shall have a minimum of two years’ experience coordinating social service education programs.