Supervisory Prosthethic Representative (Service Chief)

Washington D.C.
May 10, 2017
May 24, 2017
Full Time

Vacancy Identification Number (VIN): 1955347

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?



As a VA professional, your opportunities are endless.  Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.  VA professionals feel good about their careers and their ability to balance work and home life.  VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Current VA employees should apply under FQ-17-CLS-1955176-HT38.

  • Not Required

  • Yes
  • Authorized for Highly Qualified Candidate

  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subjective to a one year Supervisory Probation Period

    Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.)

    (1)Experience. Three years of experience that demonstrates: knowledge of accounting methods; ability to analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; ability to compile, research, analyze, comprehend, and apply information or data; and ability to work as a team member in a group setting.


    (2) Education. Education equivalent to a bachelor's degree from an accredited university or college.


    (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

    c. Grandfathering Provision. The following is the standard grandfathering policy for all Title 38 Hybrid qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/ registration requirements that apply to this occupation.

    All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that does not require a licensure/certification/registration, may be reassigned, promoted, or demoted within the occupation.

    Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.  Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

    Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

    If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

    English Language Proficiency. Prosthetic representatives must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.


    a. Definitions

    (1) Creditable Experience. Experience is only creditable if documented in the application and verifiable through employment references and/or other means.

    (2) Quality of Experience. Experience is only creditable if it is equivalent to at least the next lower grade level and is directly related to the position to be filled.

    (3) Part-time Experience. Part-time experience as a prosthetic representative is credited according to its relationship to the full-time workweek. For example, a prosthetic representative would receive 1 week of full-time credit for each 2 weeks of half-time work.

    Specialty Services. Services that are unique to more complex facilities. These include, but are not limited to:

    Spinal Cord Injury Unit (SCIU)

    Blind Rehabilitation Center (BRC)

    Traumatic Brain Injury (TBI)

    Home Based Primary Care (HBPC)

    Driver Rehabilitation Training

    Orthotic and Prosthetic Laboratories

    Optical Laboratories

    Prosthetic Implants

    Grade Determination. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:


    Grade Determination. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

    (b) Demonstrated Knowledge, Skills, and Abilities

    1. Knowledge of national initiatives and/or intra-agency workgroups or committees.

    *2. Ability to implement national policies over multiple facilities.

    (c) Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Employees at this level typically serve as a Supervisory Prosthetic Representative in a Service Chief position at a facility that has 2 or more specialty services such as those in paragraph 3a(4) or in a developmental capacity in Supervisory Prosthetic Representative positions with known promotion potential to a higher grade.


    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience

    References: VA HANDBOOK 5005/15 PART II APPENDIX G34.This can be found in the local Human Resources Office.


    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here:   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

    Physical Requirements: Work is generally sedentary. The position requires sitting, walking, standing, bending, and/or carrying light items. Work is performed in an office setting which is adequately lighted, heated, and ventilated.


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