Information Technology Specialist, GS-2210-14 (DEU)
This position is located in the U.S. Department of Education, Office of the Chief Information Officer (OCIO), Operational Services Team. It is established to design, develop, implement and modify systems for solving problems and accomplishing work processes through the use of Information Technology.
This position is in the bargaining unit.
- Not Required
Applicants will be considered "basically qualified" if they will meet all qualification requirements within thirty (30) calendar days after the closing date of the vacancy announcement. Applicants may not be permanently placed in the position until requirements are met.
52 weeks of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-13 level in the Federal government.
Examples of such experience include: working in the assistive technology and disability community; performing individual needs assessments to assist IT customers; testing hardware, software, systems, websites and electronic documentation for compliance with Sections 504 and 508 of the Rehabilitation Act of 1973; and developing IT policies.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
For full qualifications go to: http://www.opm.gov/qualifications/index.asp
Applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below to qualify for this position. These KSAs are addressed in the self-assessment questionnaire that you will complete for this announcement. You do not need to respond separately to the KSAs listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.
Your application will be evaluated based on your ability to demonstrate the following knowledge, skills, and abilities:
- Knowledge of Federal and industry assistive technology laws, policies, guidelines and requirements related to the reasonable accommodation of disabled employees, including Sections 504 and 508 of the Rehabilitation Act of 1973.
- Leadership ability and experience working with others in the assistive technology and disability community while maintaining a strong network and open dialog on assistive technology and reasonable accommodation policy solutions for disabled individuals.
- Knowledge of applicable Assistive Technology computer software.
- Knowledge of project management principles, methods, and practices.
- Ability to ensure the integration of Information Technology programs and services and develop solutions to integration/interoperability issues.
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