Server- Fine Dining
Department: Food & BeverageFLSA status: Non-exemptReports to: Restaurant Manager/ Supervisor on duty Job Summary:Inspired by our commitment to excellence, servers at our Company* create unforgettable memories for our guests. The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Essential Functions:Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)Greet guests and serve food and beverages in a timely fashionAccurately take orders and enter them into the point of sale systemMaintain the cleanliness and safety of all common areas and service stationsParticipate in the celebration and entertainment experience of the guestSet up and break down dining room and service stations as prescribed; this requires movement of dining cabin furnitureAccurately collect payment from guests for on-board purchasesProvide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest Additional Responsibilities:Be prepared to begin work at scheduled timeMaintain uniform and personal grooming in compliance with appearance standardsAssist with the warm and efficient greeting and seating of guests when they arriveOther duties as assigned by the manager or supervisor on duty Accountabilities:The successful Server will facilitate an unforgettable experience for their guests, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and comparative beverage sales. Job Specifications / qualifications: High school diploma or equivalent requiredOne (1) year experience in high volume restaurant preferredEnergetic and enthusiastic personality essentialMust be able to effectively understand and convey written and verbal information to guests and coworkersMust possess a service orientation - actively looking for ways to help othersBasic computer skills are requiredWill work for extended periods without sittingRequired to lift furniture and other heavy items such as dishes up and down stairsWill be required to be available for work on all major holidaysMust meet minimum state age requirementsPer US Coast Guard regulations, must be a US Citizen or a Permanent Resident *For purposes of this job description only, references to the 'Company' are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Potomac Riverboat Company, LLC., Seadog Ventures, Inc., and Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.