Communication Specialist (Police Officer)
This position is located in the Mission Assurance Bureau (MAB), Communication Center. The Communications Center is responsible for operational support to all elements of the Department and Congressional community through:
- Use of the Computer-Aided Dispatch Radio System;
- Answering 911 Emergency Calls from staff members;
- Monitoring the Duress and Intrusion Detection Systems; and
- Monitoring the Closed Circuit Television System.
The United States Capitol Police (USCP) is a CALEA nationally-accredited, federal law enforcement agency. The USCP safeguards the Congress, its legislative processes, Members of Congress, employees, visitors, and facilities from crime, disruption or terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
As the United States Capitol Police -
We protect the legislative process, the symbol of our democracy, the people who carry out the process, and the millions of visitors who travel here to see democracy in action;
Every American who visits the Capitol, as well as those visitors from around the world, is a member of our protected community and sees first-hand how we are the best of America's spirit and diversity;
As a Department, we are a microcosm of America, representational of many races, colors, religions, national origins, political affiliations, sexual orientations, and ages. Our workforce is comprised of employees from nearly all 50 states and the U.S. territories. We embrace and celebrate a diverse workforce, and we believe inclusion makes our workplace stronger and respecting each individual as a person and as a professional is essential;
We act on the world stage every day of the year as a model in security, urban crime prevention, dignitary protection, specialty response capabilities, and homeland security. As ambassadors of the Congress, we are often the first face that visitors and employees encounter, and we leave a lasting impression that is reflective of the Legislative Branch and its role in America's democracy.
- Not Required
All applicants must meet the following eligibility factors in order to be considered for the position of Communication Specialist:
1. Must be a USCP officer below the rank of Sergeant and have successfully completed your probationary period by the closing date of this announcement.
2. Must be in full and unrestricted duty by the closing date of this announcement.
3. Must not be in a leave restriction status by the closing date of this announcement.
4. Must be available to work flexible and/or additional hours.
The following selection process will be used to further assess candidates who have met the initial eligibility factors. Candidates must qualify under Phase I and Phase II to be considered in subsequent phases.
Phase I: Initial Qualification - The Office of Human Resources (OHR) will conduct an eligibility factor review as outlined in this vacancy announcement. In consultation with OHR, a review of all candidates' personnel jackets and unscheduled leave will be conducted by an appointed assessment panel.
Phase II: KSA Self-Assessment - Knowledge, Skills and Abilities (KSAs) will be evaluated by an appointed assessment panel.
Ability to communicate information to individuals or groups effectively.
Ability to work in stressful situations with attention to detail.
Knowledge of office automation functions.
Ability to actively participate as a member of a team.
Knowledge of the laws, regulations, practices, and procedures of law enforcement and police work.
Phase III: Structured Interview - Candidates eligible for Phase III will be scheduled for an oral interview. Results of this selection process will be used to recommend candidates to the hiring manager who is the final selecting official. OHR will conduct a disciplinary action review. The hiring manager at his/her discretion may elect not to select a recommended candidate for reasons such as: substandard performance; serious sustained misconduct; and/or pending investigations internally or externally.