Customer Development Consultant

Location
Norfolk, VA
Posted
May 10, 2017
Closes
Jul 24, 2017
Industry
Healthcare
Hours
Full Time
Job Description:
Sentara Healthcare is currently seeking a Customer Development Consultant to be based at our corporate office in Norfolk, Va.

Candidate will be responsible for creating customer development and marketing strategies in support of the company strategic plan. Experience in defining, growing and evolving the use of digital assets, tools, and channels (emphasis on mobile and mobile user acquisition) to grow current products/services and in the development of new products/services. Uses advanced customer relationship management (CRM) technology to analyze data to perform market segmentation. Support new volume. Experience in aligning social and marketing for company branded digital assets/ecommerce. This position must have the ability to self-manage and lead projects from conception to completion.

Responsible for creating customer and market development strategies in support of the corporation's strategic plan. Uses advanced customer relationship management (CRM) technology to develop and execute targeted marketing campaigns for customer prospecting and customer retention. Responsible for analyzing customer data to effectively build customer and business process work flows that will improve the customer experience and engage customers with products and services. This position must have the ability to self-manage and lead projects from conception to completion.

Education Level
Bachelor's degree required. Degree in business administration or marketing preferred.

Experience
Three to five year's experience in strategic marketing required. Demonstrated ability working with CRM platforms and related technology. Experience in successfully developing and implementing marketing plans across multiple business units. Experience in high technology marketing and digital marketing is required. Strong written and verbal communications skills are required. Solid knowledge of healthcare industry is desired. Demonstrated ability to elicit support and enthusiasm from team members and supporting department to effectively implement the corporate vision and mission through divisional or business specific units.

License
None, unless noted in the “Other” section below

Skills
None, unless noted in the “Other” section below