CUSTOMER SERVICE REP - 11am-8pm work schedule

Location
Virginia Beach, VA
Posted
May 23, 2017
Closes
Jun 01, 2017
Function
Customer Service
Industry
Healthcare
Hours
Full Time
Job Description:
The Customer Service Team at Optima Health is seeking a customer focused individual to join our team in support of our Medicare members. The hours for this position are Monday- Friday from 11am-8pm, with an every other weekend and holiday commitment during the months of October- February.

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.

Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 2 years, Data Entry - Previous experience

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
None, unless noted in the “Other” section below

Other
Pre-employment screening required.