Tier I Network Technician - 3rd shift - with TS/SCI

5 days left

Location
Colorado Springs, CO
Posted
May 10, 2017
Closes
May 27, 2017
Industry
Specialty Trades
Hours
Full Time
The GNOC is currently seeking a talented Tier I Network Technician with an active TS/SCI clearance to provide installation; maintenance and troubleshooting support of voice; data; and/or video communications networks. The successful candidate will be responsible for providing 1st level resolution and customer support related enterprise networks and infrastructure this data traverses. The candidate will also be responsible to provide 1st level monitoring and resolution for all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software; network and/or VTC outages is critical. The main tools utilized at the NOC include: VC Wizard; Putty; HPNA. HP NNMi; SharePoint; IBM; Tivoli; Cisco IOS; Support Web Incident Tracking System; and various network monitoring/troubleshooting tools.

    Skill Requirements:

  Knowledge of Video Teleconferencing (VTC)

  Prior experience tracking and troubleshooting network outages

  Must be familiar with Cisco and Juniper routers and switches and Crypto devices (FASTLANES/Taclanes)

    Interpersonal Skills

  ' Strong Communication Skills ' verbal and written

  ' Intermediary problem analysis and problem solving skills

  ' Attention to detail and accuracy within documentation

  ' Ability to interact with Customer via phone; email and VTC

  ' Adaptability to 24/7 environment

  ' Ability to work independently within a Team Concept

  ' Ability to multitask in a stressful environment

  Shift Work is required (work center is 24/7).

Education Associates Degree in a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.

  Certifications:

  Security+ CE required

  CCNA (desired)

  Network + (desired)

  ITIL Foundations (desired

  Qualifications 3-5 years of directly related experience supporting network operations.

  Position requires the candidate to pass the CI Poly.

 As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.

 

With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.

 

GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

 

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