Meeting and Conference Manager

Chicago, IL
May 10, 2017
Jul 07, 2017
Full Time

SmithBucklin, a 100 percent employee-owned association management company, is looking for an experienced Meeting and Conference Manager to join the Event Services team in Chicago. Our Event Services unit provides meeting, convention, event and tradeshow management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives. The Meeting and Conference Manager plays a critical role in developing creative and strategic event solutions for our clients and providing outstanding customer service. This individual is the leadership of the event planning team and are integral in educating and mentoring their teams.

What You Will Do

  • Lead and coordinate all aspects of conferences, meetings, tradeshows and other events for multiple clients, including pre-planning, on-site execution and post-event wrap-up; specifically, coordination of housing, registration, audio/visual, shuttle bus, F&B, site selections, city-wide events, off site events, VIP events and VIP management
  • For convention event management, oversee floorplan management, management of general service contractors, security, EAC management, exhibitor service kit development, database management, development of exhibitor prospectus, virtual trade shows, VIP management, event and year-round sponsorship management and booth display rules
  • Manage, coach, mentor and motivate teams as well as internal/external clients
  • Oversee financial management responsibilities, including budget creation, monitoring revenue/expense performance and reviewing staff time against fees
  • Counsel clients on industry best practices and contribute innovative and effective ideas to client strategic planning and process analysis
  • Manage project plans and ensure consistent communication with clients regarding show updates, project milestones and deliverables
  • Proactively manage changes in project scope, identify potential crises and devise contingency plans
  • Take accountability to review and ensure adherence to all project documents, contracts and agreements
  • Conduct monthly one-on-one meetings as well as annual performance reviews for direct reports

This Role Might Be for You If…

  • You have a passion for meeting and event planning, and are excited by the opportunity to work with multiple clients in varying industries
  • You thrive in a fast-paced, dynamic and highly collaborative environment
  • You have the ability to lead clients and provide strategic guidance based on previous and proven experience
  • You demonstrate flexibility and problem-solving skills to resolve situations in a professional and calm manner
  • You have a demonstrated ability as a team leader, team member and ability to work independently to best serve our clients
  • You possess the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
  • You have the proven ability to successfully supervise, mentor, support and develop junior and mid-level professional staff
  • You possess strong written and verbal communication skills
  • You are self-motivated and a self-starter with strong interpersonal skills
  • You have the ability to lift 40 pounds
  • You have the ability to travel 40%, with a willingness to travel outside of the geographic area, as needed for training, meetings and on-site staffing roles
  • You are open to working overtime and inconsistent hours as needed

Basic Qualifications

  • Bachelor's degree from an accredited four-year institution or equivalent experience
  • 5-8 years of relevant professional experience, to include experience planning conventions/tradeshows AND general meetings and events, as well as direct people management experience

Preferred Qualifications

  • Experience working in a multi-client and/or project-based event environment is highly preferred
  • Experience with international meetings and tradeshows is a plus
  • Excellent knowledge of meeting industry terminology and comprehensive knowledge of meeting planning, tradeshow and registration processes
  • Familiarity with venues, facilities, convention centers and convention city packages throughout the country
  • Project management experience to include meeting deadlines on time and on budget
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity

At SmithBucklin Corporation, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

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