Helpdesk Technician

Washington D.C.
May 05, 2017
Jun 09, 2017
Full Time

Position Opening:   

Helpdesk Technician


Legislative Computer Systems, Office of the Clerk, U.S. House of Representatives

Starting Salary:


Closing Date:


Proposed Starting Date:                      


Job Summary: 

Seeking a talented and energetic Helpdesk Technician to join a team that supports hardware and software for the Office of the Clerk.  A successful candidate will be supporting a wide range of computer equipment and applications.


This candidate will be someone who takes initiative, enjoys finding solutions when presented with challenges, works to build strong working relationships with key stakeholders, is very detail-oriented, and takes pride in their work.

Works in a small work station in an office environment without an expectation of privacy where noise levels are usually moderate. As an experienced Helpdesk Technician, the applicant must have the temperament to communicate with a variety of personalities in a tactful, pleasant and professional manner.  The applicant must also be able to exercise discretion and independent judgment in fulfillment of responsibilities.



  • A minimum of 3 years’ experience working in a technical support capacity.
  • Strong knowledge of the Windows desktop operating systems and MS Office.
  • Strong knowledge of computer hardware, printers, scanners, and smart phones.
  • Working knowledge of Microsoft Active Directory.
  • Good troubleshooting skills required.
  • Knowledge of Apple products such as iPhone, iPads and Macs desired.

Contact:                  No telephone inquiries please.  Interested individuals may fax, mail, or email a cover letter and resume to:


The Office of the Clerk

Legislative Computer Systems

Attn: Mr. Jeffrey Gold

2401 Rayburn House Office Building

Washington, D. C.  20515

Hiring for this position is governed by the Veterans Employment Opportunities Act. Applicants seeking veterans’ preference consideration should email for further information.

Continued employment is contingent upon satisfactorily completing a criminal history records check. Employment with the U.S. House of Representatives is at-will.  EOE.



Apply for Helpdesk Technician

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

By applying for a job listed on Washington Post Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.