Legislative Computer Systems, Office of the Clerk, U.S. House of Representatives
Proposed Starting Date:
Seeking a talented and energetic Helpdesk Technician to join a team that supports hardware and software for the Office of the Clerk. A successful candidate will be supporting a wide range of computer equipment and applications.
This candidate will be someone who takes initiative, enjoys finding solutions when presented with challenges, works to build strong working relationships with key stakeholders, is very detail-oriented, and takes pride in their work.
Works in a small work station in an office environment without an expectation of privacy where noise levels are usually moderate. As an experienced Helpdesk Technician, the applicant must have the temperament to communicate with a variety of personalities in a tactful, pleasant and professional manner. The applicant must also be able to exercise discretion and independent judgment in fulfillment of responsibilities.
- A minimum of 3 years’ experience working in a technical support capacity.
- Strong knowledge of the Windows desktop operating systems and MS Office.
- Strong knowledge of computer hardware, printers, scanners, and smart phones.
- Working knowledge of Microsoft Active Directory.
- Good troubleshooting skills required.
- Knowledge of Apple products such as iPhone, iPads and Macs desired.
Contact: No telephone inquiries please. Interested individuals may fax, mail, or email a cover letter and resume to:
The Office of the Clerk
Legislative Computer Systems
Attn: Mr. Jeffrey Gold
2401 Rayburn House Office Building
Washington, D. C. 20515
Hiring for this position is governed by the Veterans Employment Opportunities Act. Applicants seeking veterans’ preference consideration should email firstname.lastname@example.org for further information.
Continued employment is contingent upon satisfactorily completing a criminal history records check. Employment with the U.S. House of Representatives is at-will. EOE.