Associate Director, Georgetown Scholarship Program (GSP) - Office of Student Financial Services

Washington D.C.
May 05, 2017
Jun 26, 2017
Executive, Director
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Associate Director, Georgetown Scholarship Program (GSP) - Office of Student Financial Services

The mission of the Office of Student Financial Services (OSFS) is to make it financially possible for every qualified applicant to enroll at Georgetown University, ensuring that we recruit and retain a talented and diverse learning community.

The Associate Director serves as a member of the Georgetown Scholarship Program (GSP), a program which ensures that 650 undergraduate students, most of whom are first in their families to attend college and/or low income, have access to the resources necessary to graduate and even thrive in college. Nationally, students from these underrepresented groups graduate from college at a rate of 9% - 31%; at Georgetown, they do so at a rate of 96.4% (760 graduates to date). Within GSP, students have access to an accomplished alumni network, career assistance, mentoring programs, campus connections and more.  The Associate Director, serving in the role of GSP operations director, manages the administrative functions of the GSP and supports the Program Director. Critical components of this position include program optimization, budgeting, office management, student advising, and engagement with internal and external constituents. Reporting to the Director of the Georgetown Scholarship Program, the Associate Director has duties that include but are not limited to:

Budget Management

  • Completes monthly reconciliation of all GSP cost centers and procurement cards.
  • Forecasts spending and revenue for the office.
  • Provides monthly reports to the Director on revenue and expenses.
  • Oversees expenses for $1.2M and $14.5M in revenue. 

Student Advising

  • Meets with students on a walk-in basis to provide advice and counsel on a variety of issues.
  • Advises students on financial literacy and financial aid concerns.
  • Attends weekly student events throughout the school year, and participates actively in the campus community.
  • Maintains knowledge about the resources available to students both on and off campus.
  • Counsels students on the necessity and professional development of grant applications and follows up to ensure students provide sufficient documentation.

Program Optimization

  • Co-coordinates the Preparing to Excel Pre-Orientation Program (PEP) with the Assistant Director.
  • Oversees and coordinates efforts of the Summer Fellows program including securing housing and stipends.
  • Helps to develop initiatives in concert with other GSP team members.
  • Gathers and analyzes data - for example, academic success to best practice in supporting students.
  • Maintains knowledge about higher education policies and research that impact first-generation students.

Office Operations

  • Tracks and analyzes data on academics, program involvement, demographics, and other factors for the OSFS and constituents of the program.
  • Leads and supervises the Assistant Director and Program Coordinator, as well as the Administrative Assistant, who supervises 7 student interns.
  • Manages grant application mechanisms and processes approximately 2,500 student payments per year for both the necessity and professional development grants, which include adding comments in Banner and working with the Office of Billing and Payment Services to initiate payment.
  • Develops and oversees office guidelines and procedures.
  • Analyzes current programs and determine efficacy.
  • Oversees day-to-day management of program events and programming.
  • Maintains and operates database of over 1,400+ current and past students and 200 GSP supporters, volunteers, and board members.


  • Speaks on behalf of GSP at events throughout the year
  • Oversees and engages with Scholarship Chair program
  • Leverages partnerships with campus organizations to provide on-campus support
  • Act as liaison between the Office of Student Financial Services and GSP


  • Bachelor's degree - Master's degree preferred.
  • 3 years of experience serving in an advisory capacity to college students, cultivating supporters of a program, and overseeing administrative functions.
  • Demonstrated expertise in program management, staff supervision, and budget management
  • Proven success in working with students, university administrators, and staff
  • Demonstrated capability in working with diverse student populations
  • Ability to articulate and implement sound management techniques
  • Thorough understanding of the complex operation and structure of a university
  • Ability to manage both long-term projects and short-term projects and to meet objectives within specified time periods
  • Knowledge of fiscal accounting and personnel management
  • Ability to build relationships with partners, volunteers, and supporters
  • Ability to manage and maintain networks
  • Ability to track progress, and foresee and address issues within the GSP program
  • Experience using Google Drive, Microsoft Office (including Excel, Word, and Publisher), Constant Contact, and Adobe

Preferred qualifications

  • Organizational management and leadership skills
  • Strengths in cost/benefit analysis
  • Experience with data tracing and analytics
  • Excellent interpersonal skills and highly team-oriented
  • Excellent analytical skills, as well as effective written and verbal communication skills
  • Familiarity with the student demands of a high-pressure college or university
  • Cross-cultural awareness (Associate Director works with students from many different nationalities and backgrounds, so s/he must have a global mindset and know the importance of cultural sensitivity)
  • Ability to think creatively when creating programs and finding solutions

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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