Deputy Director, Technology Innovation and Compliance (Job #2016-M)

Baltimore, Maryland
May 03, 2017
Jun 07, 2017
Executive, Director
Full Time


The Hilltop Institute at the University of Maryland, Baltimore County (UMBC) is seeking a Deputy Director for Technology Innovation and Compliance to join its executive management team. Hilltop is a university-based, non-partisan research organization dedicated to improving the health and wellbeing of vulnerable populations. Hilltop conducts research, policy analysis, and sophisticated data analytics to support health care financing and delivery system reform in Maryland and other states. With access to an extensive data warehouse that includes Medicare and Medicaid administrative data, hospital discharge data, and assessment data for nursing home residents and Medicaid clients receiving long-term services and supports (LTSS), Hilltop carries out cutting-edge exploratory analysis and econometric and predictive modeling to inform payment policies and program design, monitoring, and evaluation. Hilltop is at the forefront of national efforts to find data-driven solutions to complex problems facing state policymakers as publicly funded health care systems transition to new models that reward quality and value over volume.

Formed in 1994 through a unique collaboration between UMBC and the Maryland Medicaid program, Hilltop maintains a nationally recognized partnership with the Maryland Department of Health and Mental Hygiene to analyze state health policies and develop solutions for the Medicaid program. Other state agency clients include the Maryland Health Benefit Exchange, the Maryland Health Care Commission, the Health Services Cost Review Commission, the Developmental Disabilities Administration, and the Community Health Resources Commission. Hilltop also collaborates with academic researchers and conducts research, policy analysis, and data analytics for federal agencies, nonprofit organizations, and the nation’s leading health care foundations. Hilltop’s interdisciplinary team of 50 professionals includes health services researchers, economists, attorneys, statisticians, social scientists, SAS programmers, and data analysts.

UMBC is a dynamic public research university integrating teaching, research, and service to benefit the citizens of Maryland. The Baltimore Sun recognizes UMBC as one of the region’s top employers, with solid leadership, vision, and direction. UMBC is an institution that values diversity, promotes civic engagement, and supports work-life balance. The Hilltop Institute, one of the largest research centers on campus, engages in collaborative, data-driven research with UMBC faculty and provides research opportunities to graduate students. Hilltop staff enjoy the benefits of a university environment and are encouraged to take advantage of tuition remission to pursue skill-building course work and graduate degrees.

Hilltop is at a critical juncture in its development. Hilltop is seeking a creative strategic thinker and manager who understands the emerging field of data science, the power of data-driven decision making, and how to harness new and existing resources to build a state-of-the-art data management infrastructure to support Hilltop’s transition from single data set analytics to analytics that link multiple data sets at the client level. Hilltop is also seeking a manager with experience in developing and administering business associate agreements and data use agreements for sharing protected health information (PHI) and ensuring compliance with HIPAA/HITECH and other state and federal requirements.


The Deputy Director for Technology Innovation and Compliance reports to Hilltop’s Executive Director and is a key member of Hilltop’s senior management team. Specific responsibilities include the following:

  • Serve as Hilltop’s chief technology officer, leading the development of the organizational vision for technologic innovation, translating that vision into strategic priorities and work plans, tracking progress toward goals and priorities, and ensuring delivery of technology solutions that advance organizational goals and priorities and solidify Hilltop’s standing as a leading data-driven state health policy research organization. This includes developing and carrying out a process for assessing Hilltop’s data management needs in consultation with Hilltop senior management, staff, clients, and UMBC administration; researching, evaluating, and recommending innovative technology solutions; and leading the transition to a state-of-the-art data management infrastructure.
  • Work collaboratively with Hilltop’s Deputy Director for Research and Policy on all aspects of developing and implementing the organizational vision for technologic innovation, including assessing Hilltop’s data management needs, evaluating proposed technology solutions, and facilitating organizational change as needed to accomplish the transition.
  • Continuously monitor and assess new technologies and standards, developments in the regulatory environment, developments in the data science field, and trends in health care delivery system reform to inform technology infrastructure development and management as well as organizational planning and decision making.
  • Work with cross-unit project teams and provide leadership on planning, development, and delivery of technology solutions for Hilltop’s clients, such as web-based applications and information systems, interactive data dashboards, and decision support systems.
  • Ensure compliance with HIPAA/HITECH and other regulatory requirements related to data management and security, including risk assessment and disaster recovery planning. Keep abreast of federal regulations and guidance and provide counsel on the potential impact to Hilltop, the university, and Hilltop’s sponsors and clients.
  • Serve as Hilltop’s executive liaison with clients and UMBC senior administration on contractual matters and vendor procurements; directly oversee the development and administration of data use agreements.
  • Oversee Hilltop units and staff responsible for SAS programming, web-based application development, and IT infrastructure and systems and serve as executive liaison with UMBC’s Division of Information Technology.
  • Oversee development, management, and monitoring of Hilltop’s IT budget.
  • Manage cross-unit, interdisciplinary project teams to accomplish strategic and organizational objectives and carry out contractual work for clients.
  • Mentor direct reports and provide opportunities for professional growth and development.

Minimum Qualifications

The Deputy Director for Technology Innovation and Compliance is an executive-level position requiring leadership, strategic focus, management expertise, personal initiative, and excellent relationship-building skills. The successful candidate must possess a law degree and/or a master’s degree in business management/administration, information technology, public policy, or a related discipline and at least 10 years of relevant experience, including significant demonstrable experience in organizational and staff management. (A bachelor’s degree in business management/administration, information technology, public policy, or a related discipline and at least 12 years of relevant managerial experience may be substituted for the master’s degree and 10 years of experience.)

Demonstrated Competencies

The successful candidate will demonstrate the following:

  • Substantive knowledge of data science and information technology and prior experience in facilitating technologic innovation.
  • A deep and comprehensive understanding of Hilltop’s core businesses and federal and state health policy.
  • Demonstrable experience in interpreting, administering, and ensuring compliance with HIPAA/HITECH requirements, including risk assessment, disaster recovery planning, and data management and security.
  • Experience in developing and administering data use agreements and business associate agreements for PHI.
  • The ability to provide strategic leadership, exercise sound judgment and decision making, build consensus, effectively communicate verbally and in writing, and motivate and manage project teams and staff.
  • The ability to nurture and enhance relationships within the UMBC community and externally with clients, sponsors, and other stakeholders.
  • Demonstrable experience with strategic planning, organizational management, management of cross-disciplinary project teams, and supervision and development of staff.
  • Critical thinking and decision-making skills; the ability to methodically and strategically assess challenges and opportunities, make informed recommendations, build consensus, and successfully implement decisions.


Salary is commensurate with qualifications and experience. Full benefit package and tuition remission included.


For best consideration, email a cover letter (indicating Job # 2016-M), resume, and contact information for three professional references (in three separate email attachments). Resumes accepted until position is filled) to:

Deputy Director, Technology Innovation and Compliance Search Committee

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work in the U.S.

UMBC is an affirmative action/equal opportunity employer.