Global Experience Program Director, Office of the Dean - Walsh School of Foreign Service

Washington D.C.
May 02, 2017
Jun 22, 2017
Full Time
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Global Experience Program Director, Office of the Dean - Walsh School of Foreign Service

The Edmund A. Walsh School of Foreign Service (SFS), founded in 1919, is a premier school of international affairs. At Georgetown's Washington, D.C., and Qatar campuses, SFS provides a rigorous education grounded in both theory and practice while instilling the Jesuit values of service.

The Global Experience Program Director oversees and administers short-term, credit-bearing programs abroad for SFS undergraduate students, and manages the daily administration of the programs abroad. S/he coordinates emergency response and collaboratively resolves overseas emergencies in programs, and serves as a consultant and support to faculty-directors abroad. Reporting to the Senior Associate Dean for Undergraduate Affairs, the Global Experience Program Director has duties that include but are not limited to:

Oversight and Administration of Programs Abroad

  • ·         Manages the daily administration of study-abroad programs and maintains broad oversight of all programs, coordinating with SFS administration, Office of Global Services (OGS), and other partners; and intervening as necessary to resolve large-scale issues affecting programs.
  • ·         Oversees the recruitment, selection, and orientation of program participants.
  • ·         Coordinates emergency response and resolves overseas emergencies in programs in collaboration with OGS and other campus partners, and serves as a consultant and support to faculty-directors abroad in the areas of emergency response, disciplinary actions, dismissals, and other student issues.
  • ·         Coordinates registration and billing for programs in collaboration with the Registrar's Office, Student Accounts, and partner organizations/institutions; and resolves billing issues.
  • ·         Oversees insurance enrollments for program participants and resolves insurance issues.
  • ·         Manages the recruitment and marketing (internal and external) for programs abroad; and oversees the production of promotional materials.
  • ·         Advises faculty preparing new program-proposals; reviews, edits, and corrects proposals; and presents proposals for approval.
  • ·         Serves as liaison with academic deans, the Registrar's Office, and individual faculty to resolve credit issues.
  • ·         Advises students on study abroad programs.
  • ·         Resolves disciplinary, financial, and logistical issues involving faculty, parents and/or students.
  • ·         Coordinates with OGS to develop contracts and agreements and resolves overseas contractual issues.
  • ·         Prepares program budgets and fees in consultation with the SFS finance team and OGS. 
  • ·         Reviews all faculty receipts prior to expense preparation.
  • ·         Oversees enrollment forecasting and meeting the target enrollments for SFS-sponsored programs.

Faculty Outreach and Curricular Integration of Programs

  • ·         Designs and conducts training programs for faculty directors leading students abroad.
  • ·         Reviews faculty-directors' reports and works collaboratively with sponsoring academic departments to resolve curricular issues such as grades, course equivalencies, course sequencing, and transfer credit.
  • ·         Serves as primary liaison with the academic deans on curricular issues.
  • ·         Works collaboratively with OGS to identify student trends and recommend the development of new programs in specific regions and/or disciplines.

Program Evaluation and Development

  • ·         Oversees the program evaluation process and the collection and analysis of data for study-abroad programs.
  • ·         Conducts regular site visits to review program quality; and consults with OGS and individual faculty directors and/or academic departments to improve programs.
  • ·         Collaborates with the SFS faculty and senior leadership in new program development, including but not limited to consultation with faculty and departments, site-visits, in-country support, and the development of program logistical support.
  • ·         Identifies and develops overseas internship opportunities in conjunction with other campus partners.
  • ·         Participates in regional and national conferences and contributes to development workshops for short-term programs abroad.
  • ·         Participates in program and regional site-visits in order to maintain good working relations with partner institutions abroad and to gain greater knowledge of regions, resources, and conditions affecting Georgetown / SFS programs and students abroad.
  • ·         Develops and coordinates post-experience student programming.


  • ·         Master's degree in international affairs or education or related discipline
  • ·         At least 5 years of related professional experience, including experience facilitating collaboration with academic departments on curricular issues related to programs abroad.  
  • ·         Writing and speaking proficiency in a second language
  • ·         Outstanding interpersonal and written communication skills and a commitment to customer service
  • ·         Ability to respond quickly to emergencies in programs abroad

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EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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