Cards Services Specialist

Location
Chantilly, VA
Posted
Apr 25, 2017
Closes
May 22, 2017
Function
Customer Service
Career Level
Entry Level
Hours
Full Time

Cards Services Representative

Justice Federal Credit Union, a full service credit union serving the needs of the Justice, Law Enforcement, and Homeland Security communities, seeks a Cards Services Representative to provide internal and external service for all Card Services functions.

Duties for this position include:

  • Posts VISA exceptions and adjustments to cardholder accounts understanding credit and debit entries and general ledgers.
  • Back up for posting of temp credits for debit dispute/fraud cases and closeouts for same to include filing Zurich claims
  • Reconciliation of general ledger accounts for fraud/dispute entries
  • Processes new cards and handles replacement card requests and reissues
  • Monitors member disputes and lost/stolen activity and reporting (outsourced to processor)
  • Primary for handling of CAMS alerts/reporting/analyzing/reissuing and letters to members

Required Knowledge and Abilities:

  • Knowledge of Symitar, Evolve (ROWNET), FDR, Powerlink, preferred
  • Knowledge of basic accounting principles
  • One to three years of credit union/ financial institution experience.

Justice FCU offers competitive salary and exceptional benefits including a generous Paid Time Off plan, 401K with up to 6% match, alternative work schedules, and an attractive work environment. Visit www.jfcu.org for more information. Justice FCU requires their employees to have an acceptable credit history and a clean criminal background record. This position requires the ability to obtain a security clearance. To apply, send cover letter with salary requirements and resume to hr@jfcu.org . EOE