Cards Services Specialist

Chantilly, VA
Apr 25, 2017
May 22, 2017
Customer Service
Career Level
Entry Level
Full Time

Cards Services Representative

Justice Federal Credit Union, a full service credit union serving the needs of the Justice, Law Enforcement, and Homeland Security communities, seeks a Cards Services Representative to provide internal and external service for all Card Services functions.

Duties for this position include:

  • Posts VISA exceptions and adjustments to cardholder accounts understanding credit and debit entries and general ledgers.
  • Back up for posting of temp credits for debit dispute/fraud cases and closeouts for same to include filing Zurich claims
  • Reconciliation of general ledger accounts for fraud/dispute entries
  • Processes new cards and handles replacement card requests and reissues
  • Monitors member disputes and lost/stolen activity and reporting (outsourced to processor)
  • Primary for handling of CAMS alerts/reporting/analyzing/reissuing and letters to members

Required Knowledge and Abilities:

  • Knowledge of Symitar, Evolve (ROWNET), FDR, Powerlink, preferred
  • Knowledge of basic accounting principles
  • One to three years of credit union/ financial institution experience.

Justice FCU offers competitive salary and exceptional benefits including a generous Paid Time Off plan, 401K with up to 6% match, alternative work schedules, and an attractive work environment. Visit for more information. Justice FCU requires their employees to have an acceptable credit history and a clean criminal background record. This position requires the ability to obtain a security clearance. To apply, send cover letter with salary requirements and resume to . EOE

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