Senior Principal Microsoft System Center Service Manager (SCSM) Engineer - TS/SCI -Tampa, FL
5 days left
- Full Time
- Performs complex systems development and design work that may include logic design, I/O design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, and analog or digital systems engineering. Performs systems modeling, simulation, and analysis. Plans upgrades of operating systems and designs systems enhancements. Develops documentation on new or existing systems. Develops and conducts tests to ensure systems meet documented user requirements. Identifies, analyzes, and resolves system problems. Provides system/equipment/specialized training and technical guidance. Determines system specifications, input/output processes, and working parameters for hardware/software compatibility. rovides guidance and work leadership to less-experienced systems engineers and may have supervisory responsibility. May serve as a technical team or task lead. Serves as liaison with clients, participating in meetings to ensure client needs are met. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Advanced knowledge of systems engineering principles, methods, and techniques. Knowledge of the associated hardware, software, and equipment. 16. Professional certification in one or more specific technologies may be required, depending on job assignment.
- Experience with the installation and administration of Microsoft System Center Service Manager including troubleshooting and problem resolution (required) Experience with Provance IT Asset Management (ITAM) and other third-party plug-ins for SCSM (preferred).Experience with ITIL Foundations, Incident Management, Problem Management, Change Management, Service Request Management. Understanding of the other System Center Products and how they integrate with SCSM, System Center Configuration Manager, System Center Orchestrator, System Center Operations Manager, System Center Virtual Machine Manager.System Center Orchestrator experience, including development and deployment of Runbooks.