Director of IT and Technical Operations

LookingGlass Cyber Solutions
Reston, VA
Apr 20, 2017
Apr 21, 2017
Executive, Director, IT
Full Time
LOOKINGGLASS CYBER SOLUTIONS is seeking to hire an over achieving, experienced, sharp and dynamic leader as a Director of IT and Technology Operations to support our Reston, VA location. OVERVIEW OF POSITION: The Director of IT and Technology Operations manages and directs the development operations and IT for LookingGlass Cyber Solutions. The Director of IT and Technology Operations works closely with senior management and across the company to consistently provide service to internal and external customers.Manage DevOps Engineering & IT staff, develop team members, and implement best practices.Primary liaison with product development teams concerning support of product delivery timelines.Primary liaison for IT support and services across corporate organizations including Sales, Support, EngineeringExpert level technical skills and able to provide mentoring to team membersPlan, manage and provide systems infrastructure and application supportResponsible for availability, security and performance of all operational systemsManage the architecture and design of the company's operational systemsDevelop and implement operational best practices while maintaining agility IDEAL ATTRIBUTES:Strong delivery and customer results focus;Excellent interpersonal and organizational skills;Attention to detail and focus on quality;Strong communication skills to effectively liaise with both technical and non-technical staff;Ability to act decisively and works well under pressure;Must be a collaborative leader and comfortable working in a dynamic environment. QUALIFYING REQUIREMENTS:MUST HAVE a minimum of 8-10 years in an operational/IT leadership role;Bachelors degree (Master's preferred) in an appropriate technical discipline such as software development, computer science, electrical engineering or similar;Must have extensive relevant technical experience, with a wealth of staff management experience;Experience designing and implementing SAAS solutions at scale;Server farms running high-volume data-driven applications - primarily on Linux (Ubuntu) experience;Advanced TCP/IP networking experience and understanding;Strong database experience including database tuning, high availability, replication and optimization such as postgres, mysql, nosql, and key/value data stores;Experience with tools for automation of deployment, monitoring, and management of systems, such as Chef, Puppet, etc.;Well versed in scripting and systems-related programming skills;Experience with Network, OS, and Application monitoring tools;Strong networking and network security background preferred. CERTIFICATIONS REQUIRED:None EOE/AA/M/F/Veteran/Disability Employee Company Description: LookingGlass is the world leader in cyber threat intelligence management. We collect and process all source intelligence, connecting organizations to valuable information through its cyber threat intelligence monitoring and management platform. Our solutions allow customers to continuously monitor threats far and near, such as the presence of botnets, hosts associated with cybercriminal networks, unexpected route changes and the loss of network resiliency. Our outside-in approach accounts for a client's entire enterprise cyber ecosystem including the extended enterprise, and other networks beyond their control. This visibility brings an unprecedented view to help organizations understand their risks and enable a more proactive approach to the management of their overall security posture. LookingGlass customers can rapidly determine the relevance of threats and effectively focus resources, adopting a cybersecurity risk approach that aligns business needs with operational realities.

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