Senior System Architect
Job Brief: The Senior System Architect is a strategic technical position within the organization. This position is responsible for designing and maintaining complex customer environments. Essential Duties and Responsibilities: . Perform design, implementation, installations, upgrades, and migration projects utilizing Microsoft's suite of server products (such as Exchange and SQL), VMWare, Citrix, and other Infrastructure solutions . Engineer and implement system solutions for customers using technologies that meet their needs . Perform troubleshooting and problem resolution of familiar and unfamiliar networks as required or as escalated . Ability to execute and deploy power shell scripting language . System documentation and consulting services to include system reviews and recommendations . Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. . Participate in pre-sales consultations and creation of Statement of Work / Project Plan details . Ability to work with senior team to develop new offerings; new designs based on core competencies of DP Solutions and agreed by senior management team . Document internal process and procedures related to design, implementation and projects. . Periodic on call rotation and availability as needed during off business hours . Improve customer service, perception, and satisfaction . Perform related duties as assigned by supervisor . Maintain compliance with all company policies and procedures Knowledge, Skills and/or Abilities Required: * Juniper/Cisco JNCIP/CCNP or equivalent experience* Microsoft MCSE or equivalent experience* VMWare VCP or equivalent experience* Citrix CCA or CCA-V or equivalent experience* 7 Years of technical experience* Experience with data center operations, server and network deployments and upgrades.* Extensive experience with Microsoft technologies such as Exchange, SQL and Active Directory Configuration, upgrades and troubleshooting * Extensive experience with VMWare technologies and solutions, including Horizon View* Experience with network-related technologies such as DNS, DHCP, VLAN, 802.1Q* Continued commitment to technology growth and development* Self-motivated with the ability to multi-task and adapt quickly to change* Ability to work in a team and communicate effectively* Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals* Technical awareness: ability to match resources to technical issues appropriately* Service awareness of all organization's key IT services for which support is being provided* Understanding of support tools, techniques, and how technology is used to provide IT services.* Typing skills to ensure quick and accurate entry of service request details.* Ability to support the five core principals of DP Solutions: Surprise & Delight; Teamwork; Own It; Our People Matter; Long Term View* Understanding of processes within ConnectWise Benefits:. Competitive health, dental and vision insurance plans. Company includes life insurance and short-term / long-term disability insurance for all staff. Company-matched 401K plan Company Description: From 1971 up to today, we've been providing our clients with smart IT solutions and diligent customer service to help them achieve business success. Through our adherence to best practices, we're committed to the long-term development of every customer we serve, no matter their size. Today with over 1,000 satisfied clients locally and nationwide, DP Solutions is the premier IT technology solutions provider in the mid-Atlantic, serving as the IT company of choice throughout Maryland, Pennsylvania, Virginia and beyond.