Membership Counselor

Brick Bodies
Timonium, MD
Apr 20, 2017
Apr 21, 2017
Full Time
Come have fun and help people change their lives! The Membership Counselor (MC) is responsible for new sales in the club. This includes generating leads, making new membership sales, upgrading memberships of existing members, integrating new members, following up on leads, assisting with club promotions, and helping to promote activities within the club. The MC is also responsible for assisting the members so that the level of member satisfaction, referrals and retention will increase. Duties include but are not limited to:Making new sales.Being informed of current sales campaigns and presenting them to prospects.Being knowledgeable of all club activities.Greeting all guests entering the club and touring them.Handling Telephone Inquiries, and converting 75% or more into appointments.Making a minimum of 50 phone contacts per day.Completing daily worksheets and submitting them to the Sales Manager at the end of every shift.Encouraging new member participation by calling them three times (motivational phone calls) in their first 30 days of membership.Maintaining the proper paperwork necessary to complete membership sales and follow-up with prospects.Obtaining referrals from members.Performing 3 to 5 hours of community outreach per week.Acting as the MOD (Manager on Duty) when scheduled, including using the MOD Building Inspection Report. Requirements College degree preferred, two years of commissioned sales experience (preferably in a health club or related field) are preferred, but not required. Current CPR/AED certification or willingness to obtain. Company Description: Do you want to help change people's lives? Do you want to work for a company that you can trust, that is committed to excellence and that cares about you? Are you willing to work your butt off, no pun intended! Great companies are not for everyone. Oh did we mention fun? You must be a happy person so you can make others happy. We have found that you cannot give what you do not have. Only apply if you share our values of loyalty, integrity, and great customer service. We are equal opportunity employers, and look forward to reading your application/resume