Sr Technical Project Manager
Job DescriptionClient is seeking a Technical Project Manager to lead customer integration projects. Projects involve working with external customers to enable eCommerce interfaces between Verizon and the customer's application. The Project Manager owns success of the project and is responsible for ensuring the project meets agreed objectives and deliverables on time and within scope. -Seeking project manager who has handled integration projects between two enterprises or two ticketing systems or handled projects where large API integrations were performed with an enterprise between two systems.Responsibilities & skills: * Ability to talk clearly on a voice bridge, presentation via WebEx and take accurate minutes of each call. Document them in oneConfluence.* Present the solutions and articulate clearly at a high level the technical details of the API's.* Document essential milestones, issues and risks clearly to ensure customers and Verizon personnel signoff.* Facilitates meetings effectively and communicates relevant information to all impacted stakeholders.* Develops and manages project plans for each assigned initiative.* Proactively manages day to day customer interactions.* Provides detailed and accurate status reporting.* Maintains action items register and follows up to ensure all critical issues are resolved in a timely manner.* Communicates and manages project risk.* Creates test plans as needed and executes project testing.* Communicate integration process interactions to customers.* Must have the ability to think analytically and focus on helping the project team arrive at a cost effective solution.* Ability to communicate sensitive information tactfully.* Ability to multitask and work in a fast paced environment.* Must be a quick learner, adapt and prioritize the work according to the issue at hand.Required Experience * Bachelor's degree in Computer Science, Information Management.* 6+ years of Project Management experience with large projects for Fortune 500 companies. Projects with B2B2C Integration across enterprises is a plus.* Experience with Microsoft office suite including MS Project and SharePoint.* Experience with Amazon AWS web service integration projects a plus.* Network connectivity options knowledge a plus.* ITIL Foundation certification required.* Experience with ServiceNow/Remedy/HP Service Manager a plus.* Knowledge with REST/SOAP API terminology and ability to understand the backend/downstream systems integration required. Company Description: Glotel, Inc. is a specialized supplier of workforce and project management solutions for the Telecom/Wireless Solutions and IT/Data Network industries. We deliver projects on a turnkey basis, provide managed services for specific functional areas and provide staff augmentation services.