Administrative Assistant

Employer
ROCS
Location
Fairfax, VA
Posted
Apr 20, 2017
Closes
Apr 21, 2017
Function
Administrative
Industry
Other
Hours
Full Time
Administrative Assistant - Client Support Specialist Fairfax, VirginiaM-F 8AM to 5PM - Full Time$38-43K + BenefitsOur Client Support Specialists work in a team environment to process customer orders bringing the design process full circle. Cross training is utilized to improve service to our customers and reduce individual job stress. Working in an office environment, there is steady communication with our customers, locations and sales teams. A confident and professional attitude is a necessity. During company provided initial training, you will become familiar with computer system and product offering. As experience and proficiency are gained, there is excellent opportunity for additional responsibility within all areas of Customer Service, including our Commercial team.We are looking for applicants who:-Maintain a positive, highly professional and proactive attitude with customers-Possess exceptional oral, written and interpersonal communication skills-Effectively prioritize and adapt in a complex, fast paced office environment-Are highly computer literate - Proficient with Microsoft Outlook & Excel (type at least 40 wpm)Key functions:-Work within a team to accurately process sales requests accurately and efficiently-Track shipments and communicate order status-Operate as the point of contact between customers, sales representatives and vendors-Actively work to assist customers and coworkers-Communicate areas for service improvement to the Customer Service ManagerIdeal Experience:-Bachelors degree or equivalent work experience-1-5 years customer service / office experience-Must reside within 20 miles of Chantilly, VAWE OFFER A FULL BENEFITS PACKAGE INCLUDING:Competitive wages commensurate with experiencePaid TrainingMedical, Dental and Vision InsuranceFlexible Spending Account (FSA) ProgramHealth Reimbursements Accounts (HRA)Automatic Life Insurance EnrollmentPaid holidays including employee's birthdayPaid Vacation401 KEmployee product discountsShort & Long term Disability coverage available