Customer Service Representative

Cornerstone Solutions
Columbia, MD
Apr 20, 2017
Apr 21, 2017
Customer Service
Full Time
Are you an energetic, people person who thrives in team environment? Are you looking for a CAREER with growth opportunity, not just another job? Are you a reliable, goal oriented, hardworking individual that strives to exceed expectations? If so, we want to add you to our team! We are hiring Customer Service Associates (CSA) that will be supporting Health Insurance programs. We would LOVE to speak with you about these opportunities! *Military veterans encouraged to apply. Essential Job Duties - The CSR functions as a primary resource in handling customer contacts.Answers phones and researches inquiries.Researches and documents/updates databases.Provides information to internal and external customers.Regenerates copies of pertinent correspondence.Operates personal computers, printers, fax machines, telephones, copy machines and other commonly used office accessories/equipment.Performs other related duties as assigned REQUIREMENTS/QUALIFICATIONSHigh School Diploma or GEDCustomer service experience, insurance or medical experience preferred.Excellent interpersonal, communication and organization and multi-tasking skills.Ability to read, comprehend and explain in a clear, concise, and professional manner.Strong PC skills including MS Word and Excel, and Lotus Notes. Able to write clear and concise notes.Required to maintain established work pace, meet deadlines; may have last minute urgent requests.Drivers licence Company Description: Our customers are central to our mission. With our extensive and diverse knowledge base of both local and national businesses, it allows us to provide not only a proper fit but an understanding of what our clients need. We do not just staff positions and departments; we look to form long lasting relationships so we can continue to evolve as our clients and the every changing marketplace does. We are committed to Listening to our clients needs and in doing so, Serving companies with premier employees and human resource services. Success for our customers is reached by empowering them to focus on what they do best.

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